Reviews of Trane Home

By: Trane Home Residential App

List of user reviews and ratings for Trane Home

Total ratings

4.71 (Rating count: 22,683)

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Review summary

Users praise the app for convenient remote control, scheduling options, and dark mode, but repeatedly complain about a difficult scheduling setup, a clunky UI, frequent connectivity issues, and missing data such as outside temperature and daily energy usage. Clarifications for terms and better data visibility would improve the experience.

Pros

Easy to operate and control the thermostat from anywhere.
Scheduling options and customization for when and how the system runs.
Dark mode and UI personalization options improve usability.
Generally reliable performance and good system integration with the app.
Very convenient for quick adjustments and monitoring.

Cons

Scheduling is very difficult to set up and not intuitive.
UI/UX feels clunky and low-end, making navigation frustrating.
Frequent connectivity issues: devices dropping offline, disconnects after updates, and app hangs.
Missing important data and explanations: no outside temperature on the main screen, no daily energy usage (kWh), and run-time history missing after updates.
Lack of documentation or explanations for terms and features leads to confusion (e.g., air cleaner mode).

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User Reviews

Recent rating average: 4.60

All time rating average: 4.71

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24% (38)

Date	Author	Comment
2026-08-27	St*****	sensi way easier to program with far more time slots, but stuck with proprietary trane approved thermostat, nice screen, shows weather etc.
sensi way easier to program with far more time slots, but stuck with proprietary trane approved thermostat, nice screen, shows weather etc.
2026-08-27	Jo*****	all good
all good
2026-08-23	J *****	Never had anything go wrong in seven years of owning this thermostat and app.
Never had anything go wrong in seven years of owning this thermostat and app.
2026-08-23	Pa*****	Good
Good
2026-08-18	La*****	works well
works well
2026-08-16	Mi*****	love it
love it
2026-08-14	C *****	love it!
love it!
2026-08-13	Ca*****	great, efficient
great, efficient
2026-08-10	Ro*****	so much easier to temporarily change a temperature on this app rather than the wall thermostat
so much easier to temporarily change a temperature on this app rather than the wall thermostat
2026-08-09	Vi*****	Excelente 👌 sistem...
Excelente 👌 sistem...