Reviews of ScheduleSource TeamWork

By: ScheduleSource, Inc. App

List of user reviews and ratings for ScheduleSource TeamWork

Total ratings

3.53 (Rating count: 67)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users largely report that ScheduleSource TeamWork offers convenient mobile access and push alerts for shifts, but suffers from serious reliability and usability issues. The top complaints center on authentication/login failures and getting logged out after updates, followed by broken features after updates (especially calendar/UX), onboarding with missing access keys, and stability problems. Tasks still require the web, and the mobile calendar view is not intuitive. The notifications feature remains the primary redeeming aspect when it works.

Pros

Convenient mobile access to the schedule.
Push notifications for shifts (when the feature works).
On-the-go view reduces need to check a computer for scheduling.

Cons

Push notifications are unreliable or disappear after updates, causing missed shifts.
Authentication/login issues: SSO fails, being logged out, or stuck on a key screen during startup.
Update-induced regressions: calendar access is lost and navigation/UX becomes more tedious.
App instability: bugs, crashes, or failures to launch.
Onboarding/workflow friction: required unique key is not provided, leaving users stuck.

Upgrade to see all 20 reviews

User Reviews

Recent rating average: 1.60

All time rating average: 3.53

Upgrade to see all 20 reviews

70% (14)

Date	Author	Comment
2024-10-21	As*****	SSO doesn't work and app always stops working.
SSO doesn't work and app always stops working.
2024-10-10	J.*****	App use to work great. Withing the last couple of months I am not getting the notifications until it's too late. They use to happen immediately when shifts were put on the swap board.
App use to work great. Withing the last couple of months I am not getting the notifications until it's too late. They use to happen immediately when shifts were put on the swap board.
2024-09-13	Ju*****	Push notifications have vanished since the most recent update. I've lost out on a few shifts because I didn't know that they were available until I opened my email. I've checked my settings - which haven't changed - but though all push notification settings are active, none come through.
Push notifications have vanished since the most recent update. I've lost out on a few shifts because I didn't know that they were available until I opened my email. I've checked my settings - which haven't changed - but though all push notification settings are active, none come through.
2024-09-12	Do*****	Problems putting hours up and claming them I have to split them up in app then go to website to put them on the swap board and clame them. I do not care for the way this app is set up I wish it looked more like a calendar. And I wish I could do everything in the app itself and not have to go on the web site to do most of the things the app should do.
Problems putting hours up and claming them I have to split them up in app then go to website to put them on the swap board and clame them. I do not care for the way this app is set up I wish it looked more like a calendar. And I wish I could do everything in the app itself and not have to go on the web site to do most of the things the app should do.
2024-09-08	sn*****	Not getting notification when shift is available
Not getting notification when shift is available
2024-02-17	Ja*****	Awful for trying to do anything other than look at your schedule
Awful for trying to do anything other than look at your schedule
2024-01-24	Es*****	It does not allow me to sign in..
It does not allow me to sign in..
2024-01-17	Na*****	I don't get any notifications. I can no longer login on the app since the new update on 1/17/2024. I know it's not my password since I can use it on the web.
I don't get any notifications. I can no longer login on the app since the new update on 1/17/2024. I know it's not my password since I can use it on the web.
2023-11-23	Vi*****	Buggy
Buggy
2023-10-18	Mr*****	Organization drop down not working on my android phone
Organization drop down not working on my android phone