SCCCS

The So Cal Classic Car Storage (SCCCS) system is a mobile application designed to provide a platform for SCCCS car owners to have an efficient and timely experience for the request and acknowledgment of concierge services with SCCCS. Examples of those service request are; picking up and dropping off their vehicles, requesting car washes and details, request for vehicle repairs, consigning cars for sale, transporting and shipping their SCCCS managed vehicles, and other services SCCCS offers. This application has limited use to only SCCCS customers, SCCCS employees and associates. Customers will be able to manage their account information, add additional cars and make contact information changes to their version of the app. SCCCS employees and associates will be able to see requested changes in customer account information, request for car pickups and drop-offs, and all other concierge service requests via their work management system (backend). Once SCCCS associates update their internal work management system based on the status of the request, the customer's app will be updated with the current status and acknowledgment of the request. This customer-facing app eliminates the need for messaging on various platforms such as emails, text messages, phone calls and voice-mails to request services of SCCCS. By using this app, the end customers will experience increased responsiveness to their requests while insuring that there request does not get overlooked during a busy period of time. All employees and associates will all see these request immediately without delay.