Reviews of Happy Lemon USA

By: happylemonapp App

List of user reviews and ratings for Happy Lemon USA

Total ratings

4.08 (Rating count: 1,185)

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Review summary

Users appreciate Happy Lemon's tea and rewards program, but the Android app suffers from frequent crashes, loading issues, and login/register problems. Many complain about account management frustrations, stores wrongly marked as closed, and the mandatory tip requirement. Payment and UI shortcomings further hurt the experience, though the store itself is well-liked.

Pros

The app offers a rewards system for free drinks based on previous spending.
The Happy Lemon store and their tea products are well-liked by users.
The app has a smooth interface when it works properly.
Ordering ahead and earning points in the app is appreciated when functional.

Cons

The app frequently fails to load, often gets stuck on loading screens, or crashes, especially during login.
Users experience issues with account management such as inability to reset passwords, sign up, or log in properly due to poor account integration.
The app sometimes shows stores as closed when they are actually open, causing ordering problems.
Mandatory minimum tipping (e.g., 8%) for online orders turns some users off.
App lacks integration with digital wallets like Google Pay, causing inconvenience in payment input.

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User Reviews

Recent rating average: 2.70

All time rating average: 4.08

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40% (12)

Date	Author	Comment
2025-01-20	Ar*****	This app used to work, I enjoyed it until something happened, and I can't even log in. Looking at everyone's feedback, it seems like I'm not the only one facing the same issue. Please help fix it! Then, my review will also change because I really enjoy happy lemon in general 🙃
This app used to work, I enjoyed it until something happened, and I can't even log in. Looking at everyone's feedback, it seems like I'm not the only one facing the same issue. Please help fix it! Then, my review will also change because I really enjoy happy lemon in general 🙃
2025-01-08	St*****	Always stuck loading so about half the time I can't even use the app. Not an Internet or other connection issue as every other app works and even did a speed test. 3 stars because it works about 60% of the time
Always stuck loading so about half the time I can't even use the app. Not an Internet or other connection issue as every other app works and even did a speed test. 3 stars because it works about 60% of the time
2025-01-06	Gi*****	Had always worked great until recently now is unable to get past loading icon and other wise from requesting notification access is totally unresponsive despite wiping cache, data and reinstall in rementally on a stable devi e which it'd ran flawlessly on before. Nothing exceptional about it generally but would allow savings via depositing into a HL exclusive account to spend from and to generate rewards for free drinks based on previous spending and ofc mobile orders. Please fix!
Had always worked great until recently now is unable to get past loading icon and other wise from requesting notification access is totally unresponsive despite wiping cache, data and reinstall in rementally on a stable devi e which it'd ran flawlessly on before. Nothing exceptional about it generally but would allow savings via depositing into a HL exclusive account to spend from and to generate rewards for free drinks based on previous spending and ofc mobile orders. Please fix!
2025-01-05	Da*****	Doesn't load order history or keep my favorites when I want to order quickly
Doesn't load order history or keep my favorites when I want to order quickly
2024-11-26	za*****	This app is horrible. It allowed me to place an order at a store that was CLOSED. I still have not gotten a refund for this. On the other hand, recently, I've been having an issue of it saying a store is closed when it's not. Also, please make it so we can view the menu without selecting a store first. Also, I feel like the lemons bar doesn't need to go up to 200, 9=free drink so it feels odd Overrall, VERY janky app, good luck to anyone who wants to use it
This app is horrible. It allowed me to place an order at a store that was CLOSED. I still have not gotten a refund for this. On the other hand, recently, I've been having an issue of it saying a store is closed when it's not. Also, please make it so we can view the menu without selecting a store first. Also, I feel like the lemons bar doesn't need to go up to 200, 9=free drink so it feels odd Overrall, VERY janky app, good luck to anyone who wants to use it
2024-11-20	Ja*****	app is incredibly buggy and unresponsive
app is incredibly buggy and unresponsive
2024-11-17	Ke*****	NOTICE: Mandatory Minimum Tip!! You can't make an online order without adding at least an 8% tip. That totally turned me off and I don't think I'll be coming back.
NOTICE: Mandatory Minimum Tip!! You can't make an online order without adding at least an 8% tip. That totally turned me off and I don't think I'll be coming back.
2024-11-12	Je*****	No, there's no lemonade. Get the lemon slushy. It's the same thing but superior in every way.
No, there's no lemonade. Get the lemon slushy. It's the same thing but superior in every way.
2024-11-11	Al*****	slow, unreliable, buggy app... app really needs improvement. store is awesome tho
slow, unreliable, buggy app... app really needs improvement. store is awesome tho
2024-11-07	Ah*****	smooth interface, wish it wasn't an app
smooth interface, wish it wasn't an app