Reviews of SASOM

By: Sasom Company Limited

List of user reviews and ratings for SASOM

Total ratings

4.85 (Rating count: 5,578)

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Review summary

Users find the app easy to use and trust it for authentic brand shopping, appreciating its events and item variety. However, many report bugs and slow performance on Android, verification problems including receiving used items instead of new, login restrictions with Facebook and phone numbers, and frustrating customer service experiences.

Pros

Easy to use with plenty of items available
Trusted and recommended platform for brand name shopping
Good events and promotional activities

Cons

Android version is buggy, causing app crashes and slow performance
Verification and product authenticity issues, including receiving non-new items
Login limitations, especially with Facebook and phone number verification
Poor customer service and refund processing delays

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User Reviews

Recent rating average: 3.10

All time rating average: 4.85

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24% (5)

Date	Author	Comment
2024-12-28	Iy*****	แอบควรทำให้โปรเฟสชันนอลมากกว่านี้ แค่นี้ก็ดี แต่ว่าควรทำเหมือนต่างประเทศ อย่างเช่นStockX
แอบควรทำให้โปรเฟสชันนอลมากกว่านี้ แค่นี้ก็ดี แต่ว่าควรทำเหมือนต่างประเทศ อย่างเช่นStockX
2024-08-28	Li*****	เวอร์ชันก่อนล็อกอินเด้งตอนนี้กลับมาปกติแล้ว เลิฟเหมือนเดิม
เวอร์ชันก่อนล็อกอินเด้งตอนนี้กลับมาปกติแล้ว เลิฟเหมือนเดิม
2024-07-15	su*****	ค้างบ้างเป็นบางที
ค้างบ้างเป็นบางที
2024-06-23	ch*****	Easy to use and has plenty of items.
Easy to use and has plenty of items.
2024-05-28	Th*****	item available but after trying to purchase, no...
item available but after trying to purchase, no...
2024-04-19	Li*****	Found some bug, when you click tracking shipping the app always goes down
Found some bug, when you click tracking shipping the app always goes down
2023-12-27	Mo*****	The verification is disappointing, i bought brand new Jordan but got the one with some stain like it already been used. The customer service staff are useless.
The verification is disappointing, i bought brand new Jordan but got the one with some stain like it already been used. The customer service staff are useless.
2023-11-29	No*****	There is no option to login via facebook. And, you cannot use fb email to login here either. And, lucky draw only applicable via app, but since you can't login then you're already out of luck. Plus, you can't verify using phone no. that were already tied with other account (yepp including the facebook one). So, basically you are not welcome here.
There is no option to login via facebook. And, you cannot use fb email to login here either. And, lucky draw only applicable via app, but since you can't login then you're already out of luck. Plus, you can't verify using phone no. that were already tied with other account (yepp including the facebook one). So, basically you are not welcome here.
2023-10-01	Sa*****	very recommended, trusted
very recommended, trusted
2023-09-27	B *****	Awful experience. Wasted my time. 48 hours waiting to find out the seller didn't have the product. Still waiting for the refund which is late. So so so stressful. Really bad service and no discount offered as an apology. This wouldn't be used in other countries.
Awful experience. Wasted my time. 48 hours waiting to find out the seller didn't have the product. Still waiting for the refund which is late. So so so stressful. Really bad service and no discount offered as an apology. This wouldn't be used in other countries.