Reviews of SAQ

By: Société des alcools du Québec App

List of user reviews and ratings for SAQ

Total ratings

4.42 (Rating count: 11,209)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users broadly praise SAQ for being easy to use, fast delivery, strong promotions and points, and solid online ordering with pickup. However, recurring issues hurt the experience: frequent login/authentication problems, bugs and crashes (especially with searches and updates), promotions gating that requires account setup, and missing features like a map view for stores. Stability and access controls need improvement to match the app’s solid concept.

Pros

Easy to use / intuitive interface
Promotions, deals, and points system
Online ordering with order tracking and in-store pickup
Clear visibility of product availability and store inventory
Favorites, past purchases and personalized offers

Cons

Frequent login/authentication problems
Bugs and reliability issues (crashes, lag, and delayed updates)
Promotions gating requiring account setup / login to view offers
Missing feature like map view for store locations

Upgrade to see all 84 reviews

User Reviews

Recent rating average: 3.90

All time rating average: 4.42

Upgrade to see all 84 reviews

23% (19)

Date	Author	Comment
2026-07-02	Do*****	almost every time I open the app, it crashes my phone. something needs to be fixed!
almost every time I open the app, it crashes my phone. something needs to be fixed!
2026-07-01	Ca*****	J'adore cette application. j'adore de voir toutes les informations pertinentes sur un vin quelconque. Cette appli me sert de bibliothèque et d'aide mémoire. Un must pour les amateurs de vin surtout.
J'adore cette application. j'adore de voir toutes les informations pertinentes sur un vin quelconque. Cette appli me sert de bibliothèque et d'aide mémoire. Un must pour les amateurs de vin surtout.
2026-06-30	Mi*****	App is easy and fun to use. personalized offers are life.
App is easy and fun to use. personalized offers are life.
2026-06-29	Re*****	I love the app . if I can make a suggestion in the favourite store setting can it be possible to have a secondary and tertiary store for available inventory " examples a store near my work place " or next nearby store of my choosing by that way I don't need to scroll endlessly on where the product is available. thanks
I love the app . if I can make a suggestion in the favourite store setting can it be possible to have a secondary and tertiary store for available inventory " examples a store near my work place " or next nearby store of my choosing by that way I don't need to scroll endlessly on where the product is available. thanks
2026-06-20	Je*****	easy to use and reliable
easy to use and reliable
2026-05-18	Jo*****	About a year ago, I found out you guys had deleted my account. Since then, I haven't been able add back my card. Arguably, I haven't needed it yet and, although I can always order a new one, it's pretty ridiculous to think there's no other way around Also, I didn't really have much points back then. BUT, what has frustrated me to the highest point—and still does today, as I wrote these lines—is that I had built a pretty extensive list of favorites + wishlist, and lost it all. 50+ bottles strong.
About a year ago, I found out you guys had deleted my account. Since then, I haven't been able add back my card. Arguably, I haven't needed it yet and, although I can always order a new one, it's pretty ridiculous to think there's no other way around Also, I didn't really have much points back then. BUT, what has frustrated me to the highest point—and still does today, as I wrote these lines—is that I had built a pretty extensive list of favorites + wishlist, and lost it all. 50+ bottles strong.
2026-05-17	St*****	Works great!
Works great!
2026-04-29	A.*****	the App is vary useful if your looking for a specific product. Always call the store before going out if it reports "1 bottle in stock".
the App is vary useful if your looking for a specific product. Always call the store before going out if it reports "1 bottle in stock".
2026-04-18	Da*****	Very helpful and easy to use !
Very helpful and easy to use !
2026-03-09	sa*****	sometimes lags but good overall
sometimes lags but good overall