Reviews of Salsarita's

By: Salsarita’s Franchise Holdings

List of user reviews and ratings for Salsarita's

Total ratings

4.70 (Rating count: 1,901)

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Review summary

Overall, users like the app for easy ordering and the ability to earn/use rewards, and they appreciate that the cart is retained when switching locations. The most cited negatives are password-related login problems and ongoing general usability issues, with several reviews labeling the app as clunky or unreliable—especially during walk-in or in-store use. The app delivers convenient ordering for many, but needs stronger login reliability and stability improvements.

Pros

Easy to order via the app.
Rewards/loyalty available and usable within the app.
Cart retention when switching locations/back navigation.

Cons

Password reset/login issues (difficulty changing password or links not working).
General app usability/bugs/clunkiness causing an unreliable experience (garbage/needs a lot of work).
In-store walk-in usage friction or issues when using the app during dine-in/walk-in scenarios.

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User Reviews

Recent rating average: 3.10

All time rating average: 4.70

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36% (26)

Date	Author	Comment
2026-05-28	Jo*****	Food is great but the app itself is terrible. The UI is clunky and is scaled so poorly I can barely tap the View Cart and payment options when trying to order.
Food is great but the app itself is terrible. The UI is clunky and is scaled so poorly I can barely tap the View Cart and payment options when trying to order.
2026-05-13	Jo*****	doesn't use Google pay, some of the buttons are hidden by osui elements
doesn't use Google pay, some of the buttons are hidden by osui elements
2026-04-11	Ed*****	Gives options for fresh healthy or, not so, if you're in the mood and easily customizable! Chips are amazing!¡!
Gives options for fresh healthy or, not so, if you're in the mood and easily customizable! Chips are amazing!¡!
2026-03-31	St*****	Will not ever let me use my rewards points!!! or even add any promos they advertise on the app itself?!!! done messing with it.
Will not ever let me use my rewards points!!! or even add any promos they advertise on the app itself?!!! done messing with it.
2026-02-27	Je*****	Always good
Always good
2026-02-14	My*****	we love this place so much! a family favorite!
we love this place so much! a family favorite!
2026-02-10	le*****	Great Place to Eat!! Love the Staff!!!
Great Place to Eat!! Love the Staff!!!
2026-02-03	Ce*****	difficulty changing password
difficulty changing password
2026-01-16	Sc*****	the bottom blue button is hidden by android buttons.
the bottom blue button is hidden by android buttons.
2026-01-06	La*****	not working
not working