Reviews of Safia Cafe & Bakery

By: Safia cafe & bakery

List of user reviews and ratings for Safia Cafe & Bakery

Total ratings

4.98 (Rating count: 24,641)

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Review summary

Users praise Safia Cafe & Bakery for free coffee promos, tasty, affordable coffee and pastries, and a pleasant atmosphere with friendly staff. However, they repeatedly report app reliability problems, order fulfillment and refund delays, late-night ordering restrictions, language/localization issues, and missing catalog features in the latest version. The app experience and ordering flow need improvement, while the cafe’s food quality and ambience remain strong positives.

Pros

Free coffee promo via the app
Delicious coffee and pastries at affordable prices
Friendly, polite, and hardworking staff
Nice interior and cafe atmosphere
Overall positive experience with strong recommendations

Cons

App frequently malfunctions and online ordering doesn't work
Orders not delivered and refunds can take days; unclear refund policy
Time-based ordering restrictions causing confusion and money issues (e.g., after 21:00)
Localization and language problems (Russian-first UI, filters not working, Uzbek language not reflected)
Missing catalog/poor UX in the new app (catalog missing, navigation needs improvement)

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User Reviews

Recent rating average: 3.30

All time rating average: 4.98

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125% (5)

Date	Author	Comment
2025-01-25	Ji*****	App is good. I got free coffee with the app
App is good. I got free coffee with the app
2025-01-25	مح*****	Вкусное мощное бесплатное кофе
Вкусное мощное бесплатное кофе