Reviews of COOP By Ryder ™

By: Ryder System, Inc.

List of user reviews and ratings for COOP By Ryder ™

Total ratings

3.74 (Rating count: 58)

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Review summary

User reviews for COOP By Ryder ™ are mixed. While some find the app helpful and positive for managing vehicle rentals, many criticize slow or unfair reservation approvals and high costs. Multiple users also mention buggy app behavior, limited truck details, and poor customer service, leading to frustration and distrust among renters and owners alike.

Pros

Some users find the app and platform positive for business use.
There are reviews praising the app as excellent and fantastic.
A few users express general satisfaction and gratitude towards the app.

Cons

Many users report difficulties getting their vehicle rented or approvals taking too long.
Several reviews mention unreliable or buggy app performance.
Some complain about high rental costs and predatory fees, including unauthorized charges.
Lack of detailed truck information and poor customer support are also frequently noted.

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User Reviews

Recent rating average: 3.40

All time rating average: 3.74

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50% (7)

Date	Author	Comment
2023-11-18	A-*****	Fantastic
Fantastic
2023-08-19	Ar*****	I had my vehicle listed on this app for over a year. I haven't had anyone rent my vehicle.
I had my vehicle listed on this app for over a year. I haven't had anyone rent my vehicle.
2023-06-10	Mo*****	👎👎👎
👎👎👎
2022-05-24	Fo*****	Excellent
Excellent
2022-05-03	Da*****	Thank you.
Thank you.
2022-03-09	Br*****	Have been an owner on the platform for some time and have found both the app and Coop itself to be a positive experience for my business.
Have been an owner on the platform for some time and have found both the app and Coop itself to be a positive experience for my business.
2022-03-09	Da*****	Great
Great
2022-03-06	NE*****	God is Great. and TruJream with coop
God is Great. and TruJream with coop
2022-02-27	Cj*****	Complete waste of time!... trash! But i hope that you don't listen to me and get traumatized for yourself! Don't say i haven't warned you! They are Complete fantasy sellers! If you can dream about renting trucks then maybe they can be of use but until they actually have trucks available without biased reasons for not approving reservations they will always be STRAIGHT TRASH!
Complete waste of time!... trash! But i hope that you don't listen to me and get traumatized for yourself! Don't say i haven't warned you! They are Complete fantasy sellers! If you can dream about renting trucks then maybe they can be of use but until they actually have trucks available without biased reasons for not approving reservations they will always be STRAIGHT TRASH!
2022-02-19	qu*****	Not quick you book a reservation people take forever to approve or deny it when it should be a time frame they have to approve or decline within the same day as you book the reservation and it needs to be more details about the truck as well as a contact listed to inquire about it cause coop is not helpful your literally waiting for whenever they feel like pulling the money out your account and it can really screw you up.
Not quick you book a reservation people take forever to approve or deny it when it should be a time frame they have to approve or decline within the same day as you book the reservation and it needs to be more details about the truck as well as a contact listed to inquire about it cause coop is not helpful your literally waiting for whenever they feel like pulling the money out your account and it can really screw you up.