Reviews of Rydables - Ride. Smile. Repeat

By: Rydables App

List of user reviews and ratings for Rydables - Ride. Smile. Repeat

Total ratings

4.85 (Rating count: 384)

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Review summary

Users find Rydables an enjoyable and convenient way to explore the zoo, especially beneficial for individuals with mobility challenges and families with children. Ride attendants are praised for friendliness and helpfulness. However, multiple users experience app-related challenges including crashes, poor connectivity, and registration difficulties. Lack of real-time support during rentals and unreachable customer service further frustrate users. Despite these issues, the overall ride experience is positive and worth the cost, offering a comfortable and fun alternative to walking long distances.

Pros

Makes exploring the zoo easier and more comfortable, especially for those with disabilities or health issues.
Fun and enjoyable ride experience for all ages, including kids and seniors.
Helpful and friendly ride attendants enhancing user experience.
Convenient and faster than walking, allowing visitors to see more in less time.
Easy to operate and maneuver once set up correctly.

Cons

App instability with crashing and compatibility issues after updates.
Lack of real-time customer support or assistance through the app during rentals.
Connectivity issues causing unresponsiveness or disconnection while riding.
Registration and account management problems, including errors with phone number input and confirmation.
Support phone number often unreachable or going to voicemail without assistance.

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User Reviews

Recent rating average: 4.30

All time rating average: 4.85

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10% (2)

Date	Author	Comment
2024-12-29	Ro*****	Fun but pricey
Fun but pricey
2024-06-15	Ca*****	Ride attendant was very friendly and helpful. Cool way to explore the zoo.
Ride attendant was very friendly and helpful. Cool way to explore the zoo.
2024-05-05	Th*****	great ride. but little unresponsive. probably due to internet connectivity.
great ride. but little unresponsive. probably due to internet connectivity.
2024-01-05	Ca*****	Pretty comfortable the 1st hour, & I never could have walked as far as I rode. Then started to get uncomfortable, like riding a horse. But it was a lifesaver!
Pretty comfortable the 1st hour, & I never could have walked as far as I rode. Then started to get uncomfortable, like riding a horse. But it was a lifesaver!
2023-11-17	Tr*****	I'm disabled would not have been able to make around the park with my child these made it easy and fun.
I'm disabled would not have been able to make around the park with my child these made it easy and fun.
2023-10-14	Si*****	these carts were so much fun and way faster than walking. we have a 3 year old and still saw almost the entire park in only a few hours.
these carts were so much fun and way faster than walking. we have a 3 year old and still saw almost the entire park in only a few hours.
2023-10-13	HE*****	Rydables are a must at the zoo for ANY age! Good times. Good times.
Rydables are a must at the zoo for ANY age! Good times. Good times.
2023-06-09	Li*****	As someone with health problems I was able to enjoy the zoo much more and it's easy to drive and use the app once the worker told me to reenter app to save info.
As someone with health problems I was able to enjoy the zoo much more and it's easy to drive and use the app once the worker told me to reenter app to save info.
2023-04-22	Mi*****	Was so much fun. Easy to maneuver and super convenient great with the little ones that's for sure. Great customer service. we will definitely be renting them again 🙂
Was so much fun. Easy to maneuver and super convenient great with the little ones that's for sure. Great customer service. we will definitely be renting them again 🙂
2023-02-25	Je*****	The new updates made the app incompatible with my tablet, which is what I used last time. I installed it on my phone and it keeps crashing. I've tried uninstalling and installing again 4 times. Still not working. Technology makes everything harder.
The new updates made the app incompatible with my tablet, which is what I used last time. I installed it on my phone and it keeps crashing. I've tried uninstalling and installing again 4 times. Still not working. Technology makes everything harder.