Reviews of Marc's Pharmacy Mobile App

By: Rx Touch

List of user reviews and ratings for Marc's Pharmacy Mobile App

Total ratings

3.66 (Rating count: 118)

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Review summary

Users appreciate Marc's Pharmacy staff and find the pharmacy services friendly and efficient. The app is praised for ease of use when it works, including barcode scanning and refill ordering convenience. However, many users report frequent crashes, app not opening, and long-standing technical issues. The password reset process is flawed, and the app UI causes confusion by listing multiple entries of the same prescription, making refills difficult. Overall, the pharmacy is highly regarded but the app requires significant improvements for reliability and usability.

Pros

Friendly and great pharmacy staff
Easy to set up and use when functioning properly
Convenient way to order prescription refills
Barcode scanning feature helpful for reordering prescriptions
Pharmacy services are well-regarded and efficient

Cons

Frequent app crashes and failures to open
Password reset process is confusing and problematic
App displays multiple entries for the same prescription causing confusion
Users report receiving no confirmation that medication requests are received
App has compatibility issues with newer Android versions

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User Reviews

Recent rating average: 2.90

All time rating average: 3.66

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22% (11)

Date	Author	Comment
2024-10-21	Ti*****	Great service so far. Yeah, it gets busy but who doesn't.
Great service so far. Yeah, it gets busy but who doesn't.
2024-10-14	Ti*****	App doesn't work well. I've requested meds then find out the pharmacy never got the request. And then the pharmacy gets angry when I call in for stuff. Would not recommend the app nor Marc's pharmacy.
App doesn't work well. I've requested meds then find out the pharmacy never got the request. And then the pharmacy gets angry when I call in for stuff. Would not recommend the app nor Marc's pharmacy.