Fleet Tasks

The Fleet Mobile App is a powerful extension of the Fleet ecosystem, designed to transform how field technicians, and vendors interact with their operational data. The app provides a high-performance, native experience on your mobile device, ensuring that critical tasks are handled efficiently, regardless of location.

Key Features for Technicians

1. Real-Time Task Management
The heart of the mobile experience is the Technician Dashboard. Technicians can view a prioritized list of assigned tasks, including work orders, inspections, and maintenance requests.
- Claim & Start: Technicians can "Claim" unassigned tasks from a shared pool and "Start" them to track active work time.
- Draft Support: For long inspections or complex repairs, technicians can save their progress as a draft and return to it later, ensuring no data is lost during a busy shift.

2. Smart Digital Forms & Checklists
Fleet replaces paper clipboards with dynamic digital forms. These forms are fully customizable via the web dashboard and rendered natively on mobile.
- Conditional Logic: Forms only show relevant questions based on previous answers, reducing clutter and speeding up completion.
- Rich Data Capture: Technicians can upload photos directly from the camera, select from dropdowns, and provide detailed text resolutions.
- Validation: Required fields and data validation ensure that every submission is complete and accurate before it can be resolved.

3. Work Order Resolution
The app provides a dedicated interface for Work Orders, displaying critical metadata such as:
- SLA Tracking: Clear visibility into due dates and remaining time based on Service Level Agreements.
- Asset Context: View details about the specific asset or location requiring service, including history and descriptions.
- Resolution Workflow: A streamlined process to mark tasks as "Closed" once work is verified.

4. Performance Insights
Technicians can track their own productivity through the Reports section.
Metric Cards: View total tasks completed, pending tasks, and average resolution times.
Progress Tracking: Visual progress bars help technicians stay on top of their daily and weekly goals.