By: Roomi Inc. App
List of user reviews and ratings for Roomi: Roommate & Rooms Finder
Total ratings
1.52 (Rating count: 3,158)
Review summary
Pros
- The app offers a good concept and many features for roommate and room searching.
- The service has helped users find rooms and sublets successfully in the past.
- Background check feature is intended to verify users, increasing authenticity.
- The platform attempts to cater to various metro areas for room and roommate searches.
Cons
- The app is extremely buggy, frequently crashes and freezes, making it almost unusable.
- Messaging functionality is unreliable or broken, with notifications often not working at all.
- Filters are frustrating to use; they do not save, work improperly, or require repeated resetting.
- Uploading photos and editing listings frequently fail or result in endless loading spinners.
- Users complain about forced paid background checks and fees without clear value or refunds.
- Poor customer service and lack of timely bug fixes exacerbate user frustrations.
- Fake or disappearing listings and lack of area coverage also diminish the app's usefulness.
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User Reviews
Recent rating average: 1.40
All time rating average: 1.52
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3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-07 | Downloaded the app and found a few decent apartment situations, when I went to reach out it required me to make an account (normal and fine). When I entered my info to create an account it refused to verify the account. It just spun for 30 plus minutes without doing anything or prompting anything. Couldn't reach out to any of the places that I found. The app is useless. | ||
| Downloaded the app and found a few decent apartment situations, when I went to reach out it required me to make an account (normal and fine). When I entered my info to create an account it refused to verify the account. It just spun for 30 plus minutes without doing anything or prompting anything. Couldn't reach out to any of the places that I found. The app is useless. | |||
| 2024-01-28 | As of Jan 2024, the app is worse! Way to destroy your failing app! 0 results now! Fired! Roll back! As of 11/2023 there's no option to make filters stay active. One must constantly set up filters after viewing each match when looking through results. There's no way to save your filters, to hide/block/mark those who you know you don't wish to contact or contacted and know that it's not a match. You're constantly reseting filters, re-reviewing matches you already reviewed/contacted. Frustrating! | ||
| As of Jan 2024, the app is worse! Way to destroy your failing app! 0 results now! Fired! Roll back! As of 11/2023 there's no option to make filters stay active. One must constantly set up filters after viewing each match when looking through results. There's no way to save your filters, to hide/block/mark those who you know you don't wish to contact or contacted and know that it's not a match. You're constantly reseting filters, re-reviewing matches you already reviewed/contacted. Frustrating! | |||
| 2022-03-23 | I paid for a boosted listing and now I cannot log in via the app at all. No message notifications being pushed, and no chance of even getting to the sign in screen because it just crashes and only allows you to create a new account. The website for mobile and desktop are pretty glitchy as well. What exactly am I paying for? I had similar issues with the app back in January 2022. Roomi just steered me to their super glitchy web site. Please fix! | ||
| I paid for a boosted listing and now I cannot log in via the app at all. No message notifications being pushed, and no chance of even getting to the sign in screen because it just crashes and only allows you to create a new account. The website for mobile and desktop are pretty glitchy as well. What exactly am I paying for? I had similar issues with the app back in January 2022. Roomi just steered me to their super glitchy web site. Please fix! | |||
| 2021-10-06 | This app won't open even after a long sign up process through a secondary party, the one time I open the browser up it ask me to choose to continue using the app or the web browser I chose the app obviously and it did nothing but load for an hours. The browser gives no option to talk to people unless you use the useless app. Furthermore, they have fake listings the internet browser shows one thing but then when are allowed to use their map the listing disappears. | ||
| This app won't open even after a long sign up process through a secondary party, the one time I open the browser up it ask me to choose to continue using the app or the web browser I chose the app obviously and it did nothing but load for an hours. The browser gives no option to talk to people unless you use the useless app. Furthermore, they have fake listings the internet browser shows one thing but then when are allowed to use their map the listing disappears. | |||
| 2021-06-27 | I had to jump through all the hoops to sign up only to realize they don't have my metro area. Which is insane, because over 70% of the metros they do have are smaller. The "contact" button didn't do anything so I couldn't let them know. Even LA didn't seem to have too many listings so I doubt I missed out on very much. They do seem to take verifying people are real very seriously so that's good. | ||
| I had to jump through all the hoops to sign up only to realize they don't have my metro area. Which is insane, because over 70% of the metros they do have are smaller. The "contact" button didn't do anything so I couldn't let them know. Even LA didn't seem to have too many listings so I doubt I missed out on very much. They do seem to take verifying people are real very seriously so that's good. | |||
| 2021-05-03 | Last year I had an excellent experience on the app - I actually found a room and sublet for a while! But after this new update, the app is extremely buggy. I cant edit my uploaded photos, sometimes I cant sign in for hours, and some buttons on the app don't work. I havent used it since last April, but I've just updated as well as redownloaded, and my experience is totally different. Borderline unusable app, and useless customer service. | ||
| Last year I had an excellent experience on the app - I actually found a room and sublet for a while! But after this new update, the app is extremely buggy. I cant edit my uploaded photos, sometimes I cant sign in for hours, and some buttons on the app don't work. I havent used it since last April, but I've just updated as well as redownloaded, and my experience is totally different. Borderline unusable app, and useless customer service. | |||
| 2021-01-23 | Doesn't really function, can't upload photos, hangs a lot, only half of the fields are editable, such as minimum budget, but maximum budget locked at $100,000 lol. Requires paying a fee for a background check that just gives them all youe life's info, and a separate fee to check your own uploaded ID card lol. They want you to pay your rent on the app too. Shady overall, basement dev. | ||
| Doesn't really function, can't upload photos, hangs a lot, only half of the fields are editable, such as minimum budget, but maximum budget locked at $100,000 lol. Requires paying a fee for a background check that just gives them all youe life's info, and a separate fee to check your own uploaded ID card lol. They want you to pay your rent on the app too. Shady overall, basement dev. | |||
| 2020-12-11 | The app is a black hole - barely functional. I've been checking daily to see if my pictures have sent, now on day 3 and still nothing but a spinning wheel. Also, your profile/listing will be hidden unless you pay $10 for a background check. "Users w/ background checks receive 5x more reviews!)..yeah because you hide the users without background checks. If I'm going to pay for an app, I would like the app to be capable of sending/uploading pictures, changing permissions, editing listings, basics | ||
| The app is a black hole - barely functional. I've been checking daily to see if my pictures have sent, now on day 3 and still nothing but a spinning wheel. Also, your profile/listing will be hidden unless you pay $10 for a background check. "Users w/ background checks receive 5x more reviews!)..yeah because you hide the users without background checks. If I'm going to pay for an app, I would like the app to be capable of sending/uploading pictures, changing permissions, editing listings, basics | |||
| 2020-10-28 | They are now trying to force you into a $10 background check. Theres no way to decline onky once. It pops up TWICE when you try to message people. 2018 Review: I like all of the options to explain your lifestyle and what you're looking for. But why bother asking if the filter doesn't work. When searching it doesn't filter the move in date or budget precisely. Our preferences are not suggestions. Only show us what we want. | ||
| They are now trying to force you into a $10 background check. Theres no way to decline onky once. It pops up TWICE when you try to message people. 2018 Review: I like all of the options to explain your lifestyle and what you're looking for. But why bother asking if the filter doesn't work. When searching it doesn't filter the move in date or budget precisely. Our preferences are not suggestions. Only show us what we want. | |||
| 2020-08-23 | This app is a good idea and has many great features. But frustrating to use the best feature - the map - because the dollar amnt icon for each listing stays white after you look at them. And there is no way to know which listings you have already looked at. So every time you search the map you have to click on every single icon to find out which listings you haven't seen yet. BR filter doesn't work. I put 2 or 3 BR and the map includes 4, 5 and 6 BR apts. Price range slider is difficult to use | ||
| This app is a good idea and has many great features. But frustrating to use the best feature - the map - because the dollar amnt icon for each listing stays white after you look at them. And there is no way to know which listings you have already looked at. So every time you search the map you have to click on every single icon to find out which listings you haven't seen yet. BR filter doesn't work. I put 2 or 3 BR and the map includes 4, 5 and 6 BR apts. Price range slider is difficult to use | |||
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