Reviews of Roomi: Roommate & Rooms Finder

By: Roomi Inc.

List of user reviews and ratings for Roomi: Roommate & Rooms Finder

Total ratings

1.52 (Rating count: 3,158)

Review summary

Users appreciate the concept and some features of Roomi for finding rooms and roommates; some even had positive experiences previously. However, the app currently suffers from many widespread issues including frequent crashes, broken messaging, ineffective filters, problems with photo uploads, and forced paid background checks. Several users report buggy performance and poor customer support, making it frustrating or unusable. The app also lacks comprehensive metro area coverage and sometimes has questionable listings. Overall, while the idea is good, the app's poor functionality and user experience lead to significant dissatisfaction.

Pros

The app offers a good concept and many features for roommate and room searching.
The service has helped users find rooms and sublets successfully in the past.
Background check feature is intended to verify users, increasing authenticity.
The platform attempts to cater to various metro areas for room and roommate searches.

Cons

The app is extremely buggy, frequently crashes and freezes, making it almost unusable.
Messaging functionality is unreliable or broken, with notifications often not working at all.
Filters are frustrating to use; they do not save, work improperly, or require repeated resetting.
Uploading photos and editing listings frequently fail or result in endless loading spinners.
Users complain about forced paid background checks and fees without clear value or refunds.
Poor customer service and lack of timely bug fixes exacerbate user frustrations.
Fake or disappearing listings and lack of area coverage also diminish the app's usefulness.

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User Reviews

Recent rating average: 1.40

All time rating average: 1.52

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2% (14)

Date	Author	Comment
2024-09-07	Al*****	Downloaded the app and found a few decent apartment situations, when I went to reach out it required me to make an account (normal and fine). When I entered my info to create an account it refused to verify the account. It just spun for 30 plus minutes without doing anything or prompting anything. Couldn't reach out to any of the places that I found. The app is useless.
Downloaded the app and found a few decent apartment situations, when I went to reach out it required me to make an account (normal and fine). When I entered my info to create an account it refused to verify the account. It just spun for 30 plus minutes without doing anything or prompting anything. Couldn't reach out to any of the places that I found. The app is useless.
2024-01-28	Ch*****	As of Jan 2024, the app is worse! Way to destroy your failing app! 0 results now! Fired! Roll back! As of 11/2023 there's no option to make filters stay active. One must constantly set up filters after viewing each match when looking through results. There's no way to save your filters, to hide/block/mark those who you know you don't wish to contact or contacted and know that it's not a match. You're constantly reseting filters, re-reviewing matches you already reviewed/contacted. Frustrating!
As of Jan 2024, the app is worse! Way to destroy your failing app! 0 results now! Fired! Roll back! As of 11/2023 there's no option to make filters stay active. One must constantly set up filters after viewing each match when looking through results. There's no way to save your filters, to hide/block/mark those who you know you don't wish to contact or contacted and know that it's not a match. You're constantly reseting filters, re-reviewing matches you already reviewed/contacted. Frustrating!