Reviews of RoofSnap

By: RoofSnap Developer App

List of user reviews and ratings for RoofSnap

Total ratings

3.72 (Rating count: 90)

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Review summary

Users find RoofSnap to be an excellent and accurate roofing measurement and estimating tool that saves considerable time. However, many Android users face persistent app crashes and errors, particularly with document creation and image handling, with issues lingering unaddressed for months. Pricing is seen as expensive, especially the monthly plan and per-snap fees. The demo mode offers limited functionality, requiring users to create an account before testing. Customer service experiences are mixed, with some praising support and others finding it hard to get timely assistance.

Pros

Highly useful for roofing measurements and estimates, saving significant time and effort.
Accurate take-offs and measurements, even on complex roofs.
Good customer service and support reported by some users.
Valuable tool for both small and large roofing companies.
Integration with satellite imagery (Google Earth) appreciated by some users.

Cons

Frequent technical issues on Android, including crashes and failure to create documents or display saved pictures.
Lack of proper software support and delayed fixes for app problems on Android devices.
Pricing is considered high, especially for monthly subscriptions and per-snap costs.
Demo mode is ineffective, requiring account creation, limiting users' ability to test the app before paying.
Customer service can be difficult to reach despite responsiveness reported by some users.

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User Reviews

Recent rating average: 2.90

All time rating average: 3.72

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44% (12)

Date	Author	Comment
2025-08-31	Sc*****	App does not work. It sends you through an endless loop of denying your username/password, and never sends an email to reset it.
App does not work. It sends you through an endless loop of denying your username/password, and never sends an email to reset it.
2025-01-18	Co*****	Could not create an account after download. It seems the app has no software support. UNINSTALLED
Could not create an account after download. It seems the app has no software support. UNINSTALLED
2023-01-29	ma*****	Not at all optimized for android. Crashes constantly and can only use on PC. Very disappointing.
Not at all optimized for android. Crashes constantly and can only use on PC. Very disappointing.
2023-01-04	K&*****	Excellent app once you get the hang of it. Well worth the money for any roofer.
Excellent app once you get the hang of it. Well worth the money for any roofer.
2022-11-10	Ca*****	not allowing me to use this app on my oculus
not allowing me to use this app on my oculus
2022-09-18	Aj*****	Works very good very private and beneficial
Works very good very private and beneficial
2021-10-11	M *****	My go to when Google Earth sucks
My go to when Google Earth sucks
2021-07-09	Ch*****	Works great and is quick. Saves slot of time and driving to do estimates.
Works great and is quick. Saves slot of time and driving to do estimates.
2021-06-28	Am*****	Don't know why an app is free if you have to pay to use the app
Don't know why an app is free if you have to pay to use the app
2021-06-14	Ja*****	Been using this for years great app but for the past few months mobile does not work for creating documents. ( error has occurred) every time. I have to log in on my computer now every time.
Been using this for years great app but for the past few months mobile does not work for creating documents. ( error has occurred) every time. I have to log in on my computer now every time.