Reviews of Roll Mobility

By: Roll App Inc. App

List of user reviews and ratings for Roll Mobility

Total ratings

3.89 (Rating count: 203)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the app's great concept, clean design, helpful map, and community-driven accessibility info. However, multiple reviews highlight major issues: intrusive location permissions, app instability with crashes and loading failures, inability to add or edit locations properly, and rigid survey questions requiring all info to be answered. These technical and privacy concerns hinder user experience despite the promising idea and good initial design.

Pros

Great concept focused on accessibility and mobility aid users.
Easy sign-up process, including Google sign-in.
Clean and simple user interface design.
Helpful map feature to find accessible locations nearby.
Encourages community contributions for accessibility reviews.

Cons

Requires precise location data, raising privacy and safety concerns for disabled users.
App is buggy and unstable: frequent crashes, loading issues, and glitches.
Limited location database; users cannot add new locations or edit mistakes effectively.
Mandatory to answer all accessibility questions; no option to skip or submit partial information.
Using app features often leads to app freezing or grey screens, reducing usability.

Upgrade to see all 24 reviews

User Reviews

Recent rating average: 3.00

All time rating average: 3.89

Upgrade to see all 24 reviews

21% (5)

Date	Author	Comment
2025-01-24	J *****	Reminds me of the Refuge Restrooms app, I love the option to get info ahead of time, esp living in a bigger city that claims to prioritize accessibility and inclusion, but most roads, sidewalks, and curbs are in dangerous level of disrepair and many structures like wheelchair ramps are more likely to tip u into the road (trust me it's happened a lot) and ppl here are too socially anxious to help Even when asked. Now w the app I feel like I have a little bit of heads up at least for some places!
Reminds me of the Refuge Restrooms app, I love the option to get info ahead of time, esp living in a bigger city that claims to prioritize accessibility and inclusion, but most roads, sidewalks, and curbs are in dangerous level of disrepair and many structures like wheelchair ramps are more likely to tip u into the road (trust me it's happened a lot) and ppl here are too socially anxious to help Even when asked. Now w the app I feel like I have a little bit of heads up at least for some places!
2024-12-18	Qu*****	Wow, wow, wow. This app has become something amazing. I've been along since very early on, and the change has been amazing. It's easy to use with a simple, clean design. The map is nice and makes it easy to find accessible spaces nearby, and as it gains traction, that map is really filling up!
Wow, wow, wow. This app has become something amazing. I've been along since very early on, and the change has been amazing. It's easy to use with a simple, clean design. The map is nice and makes it easy to find accessible spaces nearby, and as it gains traction, that map is really filling up!
2024-12-07	To*****	it's nice to list places that are and are not wheelchair and handicap accessible. I just found this app and wish I'd seen it years ago. The town I live in is not at all handicap accessible for the most part. unless it's a major retailer or a newer built government building, most of the buildings here are old and not handicap accessible for someone in a wheelchair. Plus the town is a horrible place to live in. if you're considering moving to Cleburne, don't. move anywhere else
it's nice to list places that are and are not wheelchair and handicap accessible. I just found this app and wish I'd seen it years ago. The town I live in is not at all handicap accessible for the most part. unless it's a major retailer or a newer built government building, most of the buildings here are old and not handicap accessible for someone in a wheelchair. Plus the town is a horrible place to live in. if you're considering moving to Cleburne, don't. move anywhere else
2024-11-24	Ji*****	Thank you for creating this app and for continuing to build and work on it. Your hard work will pay off and help so many people. You all rock for seeing a need and creating a solution! I look forward to seeing what this app is able to accomplish in the future to help people. Keep up the good work!!!! You're appreciated!!!!
Thank you for creating this app and for continuing to build and work on it. Your hard work will pay off and help so many people. You all rock for seeing a need and creating a solution! I look forward to seeing what this app is able to accomplish in the future to help people. Keep up the good work!!!! You're appreciated!!!!
2024-10-08	Da*****	The required location data permissions is unnecessary and feels invasive. I will be sticking with using accessable dot co dot uk, for UK venue accessibility reviews.
The required location data permissions is unnecessary and feels invasive. I will be sticking with using accessable dot co dot uk, for UK venue accessibility reviews.
2024-09-27	Mi*****	Requires not only location data, but precise location data. That's ridiculous! Allow users to manually put in the location instead of requiring a massive breach of security and privacy. Being disabled puts people at higher risk of being victims of violence already, so the tracking this app demands is a big safety risk. Not okay. Especially not safe for physically disabled MMIND folks who are amongst the highest risk for facing violence
Requires not only location data, but precise location data. That's ridiculous! Allow users to manually put in the location instead of requiring a massive breach of security and privacy. Being disabled puts people at higher risk of being victims of violence already, so the tracking this app demands is a big safety risk. Not okay. Especially not safe for physically disabled MMIND folks who are amongst the highest risk for facing violence
2024-09-13	P.*****	I did 11 reviews in 2 or 3 weeks all because there were no reviews in my area. I took pride in bringing mobility access to my community. Now they are gone from the map but still show on the counter as 11 but none are shown beneath that and it says no reviews. Very disappointed. I'm not going to put effort into it just for it to be erased.
I did 11 reviews in 2 or 3 weeks all because there were no reviews in my area. I took pride in bringing mobility access to my community. Now they are gone from the map but still show on the counter as 11 but none are shown beneath that and it says no reviews. Very disappointed. I'm not going to put effort into it just for it to be erased.
2024-09-07	Ma*****	I'm so glad this exists! I love what this is, but I have a couple of notes. 1. I've seen many people mention this- I want to be able to leave questions blank if I don't know the answer 2. I'd love an update with different question options, ones made for parks, trails, museums, grocery stores, etc. rather than tailored only to restaurants Again, I love that this is an option now, I just hope that you won't stop striving to make it as helpful as possible!
I'm so glad this exists! I love what this is, but I have a couple of notes. 1. I've seen many people mention this- I want to be able to leave questions blank if I don't know the answer 2. I'd love an update with different question options, ones made for parks, trails, museums, grocery stores, etc. rather than tailored only to restaurants Again, I love that this is an option now, I just hope that you won't stop striving to make it as helpful as possible!
2024-08-13	Be*****	Amazing idea, not great execution. I can't add in most locations I got to and want to review. I try searching the address and name of the location but can't get it no matter how hard I try. It seems really random what the app will have for locations. I can't find my college but I can find one of the residence halls. I can't find a local business that needs this, but I can find a museum that has easily accessible access information online.
Amazing idea, not great execution. I can't add in most locations I got to and want to review. I try searching the address and name of the location but can't get it no matter how hard I try. It seems really random what the app will have for locations. I can't find my college but I can find one of the residence halls. I can't find a local business that needs this, but I can find a museum that has easily accessible access information online.
2024-08-12	Mi*****	I really wanted to like this app but I cant recommend it without major improvements. To review a place it pops up with several options within a varying range and does not seem to let you review somewhere not on that list. I see no option to add a place that is not on the extremely limited list. I have accidentally marked a laundromat as a parking lot when trying to figure out how to use the app and there doesn't appear to be a way to change it.
I really wanted to like this app but I cant recommend it without major improvements. To review a place it pops up with several options within a varying range and does not seem to let you review somewhere not on that list. I see no option to add a place that is not on the extremely limited list. I have accidentally marked a laundromat as a parking lot when trying to figure out how to use the app and there doesn't appear to be a way to change it.