Reviews of Rocket Stores

By: Rocket Stores

List of user reviews and ratings for Rocket Stores

Total ratings

4.42 (Rating count: 400)

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Review summary

Users like Rocket Stores app for earning and redeeming points conveniently and enjoy the deals offered. However, many face issues with app stability, such as crashes and failure to open. Coupons and points often fail to apply correctly, and users cannot change their registered phone number, causing access problems. Store employees frequently lack knowledge about the app, reducing customer support. Improvements in app reliability and user support would enhance the experience.

Pros

Users appreciate collecting points and redeeming them like cash.
Convenient having the app on the phone rather than carrying the physical card.
App offers good free items and deals like 'appy days'.
Easy to set up if you know the pen number.
Helps locate stations accepting Kickback/Rocket rewards.

Cons

App frequently crashes or fails to open properly, often redirecting to settings or app info.
Coupons and rewards points often do not apply or reflect correctly during purchase.
Inability to change phone number or login info once registered causes usability problems.
Lack of knowledgeable staff to assist with the app at stores.
Requires entering phone number manually at pump; barcode scanning not supported.

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User Reviews

Recent rating average: 4.50

All time rating average: 4.42

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13% (23)

Date	Author	Comment
2026-04-07	Da*****	great app. great treats
great app. great treats
2026-04-07	Co*****	every time I go in the store it's clean, the workers are nice and polite and they greet you every time you come in. they'll help you find anything you need if they got it. oh no it's the way it should be when you go into a place I like the experience so I'm glad that it's here.
every time I go in the store it's clean, the workers are nice and polite and they greet you every time you come in. they'll help you find anything you need if they got it. oh no it's the way it should be when you go into a place I like the experience so I'm glad that it's here.
2026-04-03	Ja*****	Can't say enough good things about this. money-saving app! I use it every time I can when getting gas and it saves me tremendously
Can't say enough good things about this. money-saving app! I use it every time I can when getting gas and it saves me tremendously