Total ratings
3.88 (Rating count: 91)
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Review summary
Pros
- Enables remote telepresence and video chat through the robot, enhancing connectivity for remote users.
- Allows users to control the robot to navigate preset locations, simplifying operation without manual driving.
- Customer service is responsive and available 24/7 via voice or chat.
- Recent updates and fixes have improved the app's usability and stability.
- The robot works as described and integrates well with the app for telepresence purposes.
Cons
- App experiences frequent crashes, especially on startup and when skipping the robot QR activation screen.
- Phone number verification often fails, preventing users from using the app properly.
- Difficulty adding contacts or connecting with others through the app, limiting use for remote meetings.
- Limited features; users desire additional functionalities such as scheduling robot movements and fuller remote control.
- The app is reportedly buggy and unreliable on Android devices, causing frustration among users.
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User Reviews
Recent rating average: 3.10
All time rating average: 3.88
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-09-04 | Surveys experience | ||
| Surveys experience | |||
| 2022-04-08 | Unable to add feonce to check in on me. I send invite & system will not allow me to add her. | ||
| Unable to add feonce to check in on me. I send invite & system will not allow me to add her. | |||
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Gooodev!