Reviews of Riya Connect For Travel Agents

By: Riya Travel & Tours India Pvt Ltd. App

List of user reviews and ratings for Riya Connect For Travel Agents

Total ratings

5.00 (Rating count: 4,785)

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Review summary

Riya Connect is praised for its strong support team and competitive flight deals, making it popular among travel agents. However, multiple users report significant app issues such as crashes, login problems, slow and ineffective flight search, and payment failures. Users desire added functionalities such as easier rescheduling, better ticket management, and improved user interface. While backend service and team professionalism are appreciated, the app’s performance and feature limitations hamper overall user experience.

Pros

Strong and unmatched support from backend and sales teams, especially praised in J&K region.
Good for flight bookings with lowest fares and professional service.
User-friendly interface and seamless travel planning appreciated by some users.
Prompt customer service and immediate resolution of issues noted.
Reliable and useful portal favored by travel agents for B2B partnerships.

Cons

App frequently crashes and has multiple glitches impacting usability.
Login issues including missing login option and repeated OTP requirement causing frustration.
Flight search problems like inability to filter direct flights, infinite loading, and slow performance.
Inadequate payment options and failures during transactions such as UPI payment failure and credit card issues.
Lack of essential features like flight rescheduling, cancellation, and e-ticket PDF downloads requested by users.

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User Reviews

Recent rating average: 2.90

All time rating average: 5.00

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38% (11)

Date	Author	Comment
2025-01-13	Ab*****	My I'd sell executive girl is totally mad , please take action against her , other wise this app review will less than 1 star , remember it
My I'd sell executive girl is totally mad , please take action against her , other wise this app review will less than 1 star , remember it
2025-01-13	SH*****	Unmatched support of Riya Travels makes them best b2b partners. Their backend team and sales team are highly efficient. As a feedback, mobile app should be more user friendly for travel agent.
Unmatched support of Riya Travels makes them best b2b partners. Their backend team and sales team are highly efficient. As a feedback, mobile app should be more user friendly for travel agent.
2025-01-10	Sh*****	Wrost app he kabhi bhi open karo har time unable to check availability try again later 😕
Wrost app he kabhi bhi open karo har time unable to check availability try again later 😕
2025-01-09	Sh*****	Very Nice And Lowest Fare Flight Service
Very Nice And Lowest Fare Flight Service
2025-01-07	an*****	Very Useful Portal
Very Useful Portal
2024-12-26	Sh*****	The worst service I have ever seen their no backend support on time their is no sales person support even they don't pick your call at a time I prefer don't use the service
The worst service I have ever seen their no backend support on time their is no sales person support even they don't pick your call at a time I prefer don't use the service
2024-12-16	Na*****	Sesrching time direct flights option not available, and lot of flights option showing, waste of time..
Sesrching time direct flights option not available, and lot of flights option showing, waste of time..
2024-12-08	KI*****	Very good interface only the thing after searching flight showing so much time taking
Very good interface only the thing after searching flight showing so much time taking
2024-11-14	Ad*****	Log In option not available. It only shows register.
Log In option not available. It only shows register.
2024-10-30	Na*****	Thank you for your exceptional support! Your website's user-friendly interface and fantastic flight deals have made travel planning seamless. The backend support has been prompt and professional, and the J&K sales team's guidance has been invaluable. Your teamwork, expertise, and commitment to customer satisfaction are genuinely appreciated. Keep up the outstanding work!
Thank you for your exceptional support! Your website's user-friendly interface and fantastic flight deals have made travel planning seamless. The backend support has been prompt and professional, and the J&K sales team's guidance has been invaluable. Your teamwork, expertise, and commitment to customer satisfaction are genuinely appreciated. Keep up the outstanding work!