Reviews of Rite Aid Pharmacy

By: Private MD Labs

List of user reviews and ratings for Rite Aid Pharmacy

Total ratings

3.53 (Rating count: 15,992)

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Review summary

Most reviews say the Rite Aid Pharmacy Android app is largely broken: login failures, inability to refill or scan prescriptions, and general instability. The app's value is further diminished by ongoing store closures and financial trouble of the company. A few reviews note past useful features and friendly store staff, but overall sentiment is negative.

Pros

Previously useful app with prescription management features and a clean UI.
Positive Rite Aid brand sentiment with friendly staff.

Cons

Login/authentication failures (can't log in; password recovery not working).
App is broadly broken or unusable (refills not registering, scanning not working, basic functions failing).
Store closures and Rite Aid bankruptcy/liquidation reducing the app's usefulness.
Compatibility with newer devices and slow/complicated performance.
Weak search functionality and other usability issues in the app.

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User Reviews

Recent rating average: 3.30

All time rating average: 3.53

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1% (44)

Date	Author	Comment
2026-06-11	Ju*****	easy
easy
2026-05-01	Je*****	always clean and organized inside the stores I've visited. usually fill Rx's pretty quickly.
always clean and organized inside the stores I've visited. usually fill Rx's pretty quickly.
2026-03-16	Pe*****	doesn't work at all. can't log in, none of the account recovery buttons steps actually do anything, and the header goes through the top of my screen so I can barely tap on menu options
doesn't work at all. can't log in, none of the account recovery buttons steps actually do anything, and the header goes through the top of my screen so I can barely tap on menu options