Reviews of Riesbeck

By: eGrowcery Pty Ltd App

List of user reviews and ratings for Riesbeck

Total ratings

3.85 (Rating count: 172)

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Review summary

Users appreciate the Riesbeck app for convenient online ordering, digital coupons, and quality store products with friendly staff. However, many reviews highlight usability issues including slowness, frequent crashes, poor navigation, and buggy coupon functionalities, especially after updates. These problems negatively impact the shopping experience despite the app's useful features and overall value to customers.

Pros

Convenient for ordering food and grocery delivery, appreciated especially by users who have health issues or prefer not to drive.
Offers digital coupons and sales flyers which users like, especially store brand coupons.
Friendly and helpful employees at the physical stores, with fresh and quality produce and meat.
Good app for viewing ads and clipping coupons.

Cons

App is slow and lags, causing difficulties in loading coupons and other functions.
App frequently crashes or shows error messages, particularly when trying to remove items or reorder products.
Navigation and usability issues: hard to find rewards points, poor search functionality, and awkward layout.
Issues with coupon functionality such as inability to unclip coupons or coupon clip failures.
Problems with app updates causing features to stop working or ads not loading properly.

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User Reviews

Recent rating average: 4.00

All time rating average: 3.85

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15% (3)

Date	Author	Comment
2024-07-10	Ch*****	I like how the app is set up but it just lags so much. I have troubles loading coupons and the pictures for the coupon don't match up with what is actually on sale.
I like how the app is set up but it just lags so much. I have troubles loading coupons and the pictures for the coupon don't match up with what is actually on sale.
2024-01-15	Li*****	I love Riesbecks! I am a recent transplant to this area & hands down Riesbecks is my favorite place to shop!
I love Riesbecks! I am a recent transplant to this area & hands down Riesbecks is my favorite place to shop!
2023-11-12	Te*****	At the Cambridge, Ohio store, I'm always happy with the choices available - especially in meat and produce. Always fresh. Employees are always friendly and willing to help.
At the Cambridge, Ohio store, I'm always happy with the choices available - especially in meat and produce. Always fresh. Employees are always friendly and willing to help.
2023-05-28	Re*****	Works great. You can order food and have it delivered.
Works great. You can order food and have it delivered.
2023-01-22	Jo*****	Like having this app but it crashes each time I try to remove an item from my list. Please fix your bugs.
Like having this app but it crashes each time I try to remove an item from my list. Please fix your bugs.
2022-12-04	Sh*****	It's not laid out well. Search sucks. And the ordering part isn't up to par. Great to view ad and clip coupons.
It's not laid out well. Search sucks. And the ordering part isn't up to par. Great to view ad and clip coupons.
2022-10-03	Na*****	Store is always clean and neatly stocked, employees are always friendly! Prices are a little higher but a better quality as well.
Store is always clean and neatly stocked, employees are always friendly! Prices are a little higher but a better quality as well.
2022-01-05	Ga*****	Really quick and easy
Really quick and easy
2022-01-01	St*****	Not feeling well enough to drive. what a Godsend! Thank.you Riesbecks!
Not feeling well enough to drive. what a Godsend! Thank.you Riesbecks!
2021-10-06	Kr*****	This Riesbeck's is at the bottom of my hill so it's close to my house but I usually only go here if I need a couple things like a loaf of bread or gallon of milk or whatever. The prices are a little high for me so if I'm going on a grocery run I'll go to Kroger or Walmart instead. Plus this Riesbeck's always has a weird smell in it so I try to just get in & out.
This Riesbeck's is at the bottom of my hill so it's close to my house but I usually only go here if I need a couple things like a loaf of bread or gallon of milk or whatever. The prices are a little high for me so if I'm going on a grocery run I'll go to Kroger or Walmart instead. Plus this Riesbeck's always has a weird smell in it so I try to just get in & out.