Reviews of RIDE Driver

By: Ride Technologies Inc.

List of user reviews and ratings for RIDE Driver

Total ratings

3.09 (Rating count: 108)

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Review summary

Users appreciate the app's competitive driver pay and business model, but multiple reviews highlight serious issues with sign-up difficulties, mandatory permissions, and poor customer support. The app requires to remain open continuously, leading to battery drain and inconvenience. Additionally, drivers often report a lack of ride requests and unreliable notifications, resulting in frustration and wasted time. Technical instability including crashes and server errors further hinders usability.

Pros

Offers excellent pay compared to other ride-sharing apps like Uber and Lyft.
Has potential to provide better revenue sharing for drivers and affordable promotions for riders.
Good business model according to some users, with competitive pricing and promotions.

Cons

Sign-up process is problematic; users face issues with license plate recognition and mandatory permissions, preventing account creation.
App requires to be open and active constantly, causing battery drain and limiting multitasking.
Poor or no customer support response; help tickets and calls are often unanswered.
Lack of ride requests; drivers rarely get ride notifications leading to wasted time.
Technical issues such as app crashes, server errors, and notification sounds not working.

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User Reviews

Recent rating average: 2.70

All time rating average: 3.09

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45% (9)

Date	Author	Comment
2024-06-05	Da*****	Try to sign up on this app to drive you can't get past the license plate part they can't find my license plate it's the craziest thing lol
Try to sign up on this app to drive you can't get past the license plate part they can't find my license plate it's the craziest thing lol
2023-05-06	le*****	Signing up on app is not good. Can't take pictures or upload cause keeps asking for permissions it already has. Ugh!!! Still having same issues. Keeps asking to upload picture but won't let me. Having issues getting paid for few rides I managed to get. No responses from help tickets or CS. REALLY NEED TO DO BETTER!!
Signing up on app is not good. Can't take pictures or upload cause keeps asking for permissions it already has. Ugh!!! Still having same issues. Keeps asking to upload picture but won't let me. Having issues getting paid for few rides I managed to get. No responses from help tickets or CS. REALLY NEED TO DO BETTER!!
2023-04-13	שב*****	I'm in ATL and the request only shows photo, name, total price, pick up address and trip mileage. All I want to see is photo, rating, price, mileage, and distance to pick up spot, not the full pick up address. You can use those 2 lines of text for more important things. Once I accept the trip then I should see their name & pick up address. Needs a little work. But this is excellent pay compared to Lyft & Uber. Thank you
I'm in ATL and the request only shows photo, name, total price, pick up address and trip mileage. All I want to see is photo, rating, price, mileage, and distance to pick up spot, not the full pick up address. You can use those 2 lines of text for more important things. Once I accept the trip then I should see their name & pick up address. Needs a little work. But this is excellent pay compared to Lyft & Uber. Thank you
2023-03-17	Ch*****	OK, so the app works, sorta but there are no riders, none at all!!! You have to keep the app open at all times, huge battery drain., so you can not use any other apps while you wait for a mythical ride. Waste of time and the money paid to use the app.
OK, so the app works, sorta but there are no riders, none at all!!! You have to keep the app open at all times, huge battery drain., so you can not use any other apps while you wait for a mythical ride. Waste of time and the money paid to use the app.
2023-02-02	Cr*****	Impossible to sign up! Keeps asking for mandatory permission, in App settings..I've allowed EVERYTHING. Uploaded 3 pic Yet still will not move past car registration sticker image (?) prompt
Impossible to sign up! Keeps asking for mandatory permission, in App settings..I've allowed EVERYTHING. Uploaded 3 pic Yet still will not move past car registration sticker image (?) prompt
2023-01-26	Jo*****	Trying to use the app and add my information it won't let me approve connection to my camera so I can't finish the paperwork
Trying to use the app and add my information it won't let me approve connection to my camera so I can't finish the paperwork
2023-01-16	Me*****	I can't just run the app in the background and go on about other things I am doing. That is really frustrating. It is not very convenient to have to leave this and only this app open on my phone. I have other things to do while waiting for a ride. Please figure out how to do fix it.
I can't just run the app in the background and go on about other things I am doing. That is really frustrating. It is not very convenient to have to leave this and only this app open on my phone. I have other things to do while waiting for a ride. Please figure out how to do fix it.
2022-11-23	Ti*****	I like ride app but only thing you are not working on promotion or advertising your production like uber go work with alf,octopus
I like ride app but only thing you are not working on promotion or advertising your production like uber go work with alf,octopus
2022-11-19	Al*****	The app is good but I have never gotten a missed or cancelled call from a rider. I will turn on the app for hours and not a single rider request for a ride. I have been introducing friends and groups that I belong to about RIDE.
The app is good but I have never gotten a missed or cancelled call from a rider. I will turn on the app for hours and not a single rider request for a ride. I have been introducing friends and groups that I belong to about RIDE.
2022-11-11	Jo*****	when my app on, i never heard a sound to get notifications of rider...
when my app on, i never heard a sound to get notifications of rider...