Reviews of RideCo Waterloo

By: RideCo Inc

List of user reviews and ratings for RideCo Waterloo

Total ratings

4.08 (Rating count: 160)

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Review summary

Users appreciate RideCo Waterloo for its ease of use, affordable pricing, polite and helpful drivers, and eco-friendly ridesharing. Many highlight punctual drivers and the convenience of advance booking. However, recurring issues include unreliable service sometimes leading to no-shows or late pickups, lack of a tipping option in the app, absence of service in certain areas like Waterloo, and occasional app map lag. Despite these drawbacks, satisfied users continue to recommend the app.

Pros

Easy to use with great user interface and experience
Cheaper prices compared to other taxi services
Drivers are polite, helpful, and arrive on time
Eco-friendly ridesharing option
Convenient for booking rides in advance

Cons

Service reliability issues with drivers sometimes not showing up or being late
No tipping option within the app
Some regions like Waterloo Ontario currently lack service
Occasional lag in the app's map feature showing driver location

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User Reviews

Recent rating average: 3.90

All time rating average: 4.08

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25% (5)

Date	Author	Comment
2023-01-05	Ka*****	I can't get on to book Help????? It says I'm not registered?????? HELP PLEASE
I can't get on to book Help????? It says I'm not registered?????? HELP PLEASE
2023-01-05	Mo*****	It is amazing app.
It is amazing app.
2021-10-13	Jo*****	There is NO SERVICE in waterloo ontario EVEN THOUGH I was using this service a few years ago in the Waterloo region. I just don't understand.
There is NO SERVICE in waterloo ontario EVEN THOUGH I was using this service a few years ago in the Waterloo region. I just don't understand.
2020-11-01	ma*****	Your daughter said this app was great. I agree it's awesome.
Your daughter said this app was great. I agree it's awesome.
2020-10-06	Ti*****	Great UI and experience. Disclosure: I work for RideCo.
Great UI and experience. Disclosure: I work for RideCo.
2019-08-15	A *****	9 toy 6and to uj4 Ryder jump a1 strasawjb7
9 toy 6and to uj4 Ryder jump a1 strasawjb7
2019-08-03	A *****	really easy and convenient
really easy and convenient
2019-07-30	A *****	Ive always been very pleased with ride co. Drivers are polite and helpful. I would recommend ride co
Ive always been very pleased with ride co. Drivers are polite and helpful. I would recommend ride co
2019-05-16	A *****	good service. ridesharing is more eco-friendly than booking my own car, so i appreciate that. also, good for getting to the Kitchener airport - as you can book your ride the night before
good service. ridesharing is more eco-friendly than booking my own car, so i appreciate that. also, good for getting to the Kitchener airport - as you can book your ride the night before
2019-04-15	A *****	Rideco drivers are the best. Rideco needs tipping option in app!
Rideco drivers are the best. Rideco needs tipping option in app!