Reviews of Bolt.Earth - EV Charging App

By: Ujoy Technology Pvt Ltd App

List of user reviews and ratings for Bolt.Earth - EV Charging App

Total ratings

3.63 (Rating count: 2,816)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate Bolt.Earth for its excellent customer support, wide charger coverage, and user-friendly interface that simplifies EV charging. The app's integrated payment and advance booking features enhance convenience. However, multiple users report issues with unreliable charging sessions, Bluetooth connectivity problems, and delays in data synchronization after charging. Additionally, some face blocked payments due to faulty chargers and experience app bugs post-updates. Despite these drawbacks, the overall sentiment remains positive due to strong support and extensive charger network.

Pros

Excellent customer support with quick response times and availability on WhatsApp.
User-friendly and intuitive app interface making navigation and charging easy.
Wide coverage of chargers across multiple cities, reducing range anxiety for EV users.
Integrated payment system with transparent and competitive pricing.
Reliable and trusted service praised by many users, with options to book chargers in advance.

Cons

Inconsistent and unreliable charging experience; charges sometimes fail or are incomplete despite the app showing active charging.
Bluetooth connectivity issues making it difficult to start charging on some chargers.
Delayed or missing automatic data sync after charging, requiring manual intervention.
Blocked funds during charger faults with slow or no refund and poor resolution from support.
Buggy app behavior after updates, including unresponsive buttons and missing features like charger availability timing.

Upgrade to see all 33 reviews

User Reviews

Recent rating average: 3.80

All time rating average: 3.63

Upgrade to see all 33 reviews

12% (4)

Date	Author	Comment
2025-01-06	Ne*****	Excellent support, faste response time, available on WhatsApp as well. Chargers are well maintained and easy to use. App is hassle free . Suggestion: Only thing is, some chargers are not auto data sync enabled. Rather than we will do, data sync, it should be automatically completed , once charging finished.
Excellent support, faste response time, available on WhatsApp as well. Chargers are well maintained and easy to use. App is hassle free . Suggestion: Only thing is, some chargers are not auto data sync enabled. Rather than we will do, data sync, it should be automatically completed , once charging finished.
2024-12-21	sa*****	Very difficult to connect and start charging using bluetooth charger. It takes multiple attempts and sometimes it doesn't connect at all
Very difficult to connect and start charging using bluetooth charger. It takes multiple attempts and sometimes it doesn't connect at all
2024-12-17	Aj*****	Very good and trusted service. Customer support is also top notch. Really happy with the bolt.earth service. App is also user friendly and shows all the information you need. Over all the best ev charging service that I have seen so far👍🏻
Very good and trusted service. Customer support is also top notch. Really happy with the bolt.earth service. App is also user friendly and shows all the information you need. Over all the best ev charging service that I have seen so far👍🏻
2024-12-12	Sa*****	I’ve tried many EV apps, but Bolt.Earth wins for its accuracy, speed, and ease of use...
I’ve tried many EV apps, but Bolt.Earth wins for its accuracy, speed, and ease of use...
2024-12-12	Sa*****	The intuitive icons make navigation a breeze. Perfect for EV drivers...
The intuitive icons make navigation a breeze. Perfect for EV drivers...
2024-11-29	Ma*****	Ans to your question: Charger Id Bolt_3L0006 Please select carefully, they charge on time based as per the charging capacity which was 60kw in my case near Dharwad but it dispensed 30kw, I was charged 60kw and charging was just half 30kw Called them, they were aware of the issue that it won't but still they are doing this way.
Ans to your question: Charger Id Bolt_3L0006 Please select carefully, they charge on time based as per the charging capacity which was 60kw in my case near Dharwad but it dispensed 30kw, I was charged 60kw and charging was just half 30kw Called them, they were aware of the issue that it won't but still they are doing this way.
2024-11-25	Ha*****	I am a regular user and its good experience for using the charger. But in the latest update now time is not showing when will be charger free and it is very hectic to know when I can go and use the charger before this update it was very easy to track when I can use the charger.
I am a regular user and its good experience for using the charger. But in the latest update now time is not showing when will be charger free and it is very hectic to know when I can go and use the charger before this update it was very easy to track when I can use the charger.
2024-11-23	Ka*****	I have been extremely disappointed with this product as the buttons become unresponsive (nothing happens when I click them) to connect to my charger. This has started happening since a version update 6 months ago. Since then I am forced to remove battery from my vehicle to charge it. Support was not sure what could be the problem.
I have been extremely disappointed with this product as the buttons become unresponsive (nothing happens when I click them) to connect to my charger. This has started happening since a version update 6 months ago. Since then I am forced to remove battery from my vehicle to charge it. Support was not sure what could be the problem.
2024-11-22	Ha*****	I have using the bolt earth app for a month now, it has completely transformed approach. I love most is the empathsis on sustainability.
I have using the bolt earth app for a month now, it has completely transformed approach. I love most is the empathsis on sustainability.
2024-11-22	JA*****	Bolt.Earth’s interface is sleek, intuitive, and easy to navigate. Whether I'm searching for a charging station, viewing my charging history, or checking for special offers, everything is well-organized and user-friendly. Even if you’re new to EVs, the app makes it simple to start charging without confusion.
Bolt.Earth’s interface is sleek, intuitive, and easy to navigate. Whether I'm searching for a charging station, viewing my charging history, or checking for special offers, everything is well-organized and user-friendly. Even if you’re new to EVs, the app makes it simple to start charging without confusion.