RMT MT App

Manage maintenance requests in factories and offices all in one app.

The Maintenance Request app is for factories, buildings, offices, and SMEs that want to eliminate paper, stop using group chats for tracking tasks, and track the status of each repair request, who is responsible, and how long it's taking.

Report repairs easily in 30 seconds.
Field staff open the app, select the machine or area, take a picture of the malfunction, specify the urgency, and submit. No need to go to a supervisor or fill out paper repair request forms. Maintenance teams see new jobs immediately.

Track job status at all times.
Every job has a clear status, from request to completion. The person reporting the problem sees the progress without needing to call. Supervisors see an overview of which jobs are pending and which are overdue.

Assign tasks to technicians instantly.
Maintenance managers distribute tasks to individual technicians, assigning priorities and completion dates. Technicians only see their own assigned tasks, reducing confusion and missed work.

Record before and after repairs.
Attach pictures of the malfunction when reporting and pictures after the repair is completed as evidence for future reference during audits or quality assurance documentation.

Summary reports for management.
Summarizes the number of maintenance requests. Closed tasks and pending tasks are categorized by department, area, or task type, ready for immediate use in monthly meetings.

Who is this for?

Manufacturing plants with multiple machines and dedicated maintenance teams.

Office buildings, hotels, and hospitals with electrical, air conditioning, and plumbing repair requests.
SMEs still using paper repair forms or chat-based notifications.
Technical teams needing to consolidate all tasks in one place.

Why switch from paper and chat?
Paper repair forms are easily lost and difficult to trace. Group chat notifications are often pushed down by new messages, leaving it unclear whether a task is closed. This app assigns an owner, status, and allows for searchable history of each task.

Easy to use for frontline staff.
Designed for immediate use without extensive training. Thai language interface, large, easy-to-read buttons. Usable even with gloves on or in production areas.

Start using it today! Reduce machine downtime, increase team accountability, and store repair data for long-term development.