Repli IA

Repli AI is the app for businesses that sell via WhatsApp with Repli, the AI-powered sales agent. The agent handles your customers, answers questions, takes orders, and processes payments. With the app, you and your team can monitor everything from your phone and jump into the conversation when needed.

CONVERSATIONS
• View all your chats in one place and filter them by unanswered messages, messages requiring assistance, messages assigned to you, or by tag.

• Take a chat to respond yourself and return it to the agent when you're finished.

• Respond with text, photos from your gallery or camera, videos, documents, voice notes, or quick replies.

• Send an approved template when more than 24 hours have passed since the customer's last message.

• Assign chats to your team, add tags, and schedule follow-ups.

ORDERS AND SALES
• Review pending, paid, in-process, and shipped orders.

• Confirm or cancel orders from your online store.

• Mark an order as being prepared, shipped (with carrier and tracking number), or delivered.

• See if an order has been paid and review the transfer receipts.

SHOP
• View your products and their stock levels.

• Show or hide products in your shop.

• Change prices and stock levels in seconds.

• Share your shop link with a tap.

INSTANT NOTIFICATIONS
Receive a notification when a customer requests to speak with a representative, when a message arrives in your assigned chat, when a new order comes in, when a payment is received, and when there's a receipt to review.

FOR YOUR ENTIRE TEAM
Each person logs in with their own user account and only sees the sections they are authorized to access. If you manage multiple businesses, switch between them from within the app.

Important: This app is for businesses that already have a Repli account. Create your account and connect your WhatsApp number at repliia.com.