Resident Connect by Rentec

Name: Resident Connect by Rentec
Rating: 3.5392158 (165 reviews)
Author: Rentec Direct®

By: Rentec Direct®

Residents access your account, pay online, and submit repair requests.

Features & Capabilities

Resident Connect by Rentec is a user-friendly Chrome extension that empowers tenants and residents by providing instant access to their rental accounts. Users can conveniently view their current payment status, pay rent online or schedule automatic payments, and review their rental billing history. The extension also allows residents to submit repair orders, including uploading pictures directly from their phones, making maintenance requests hassle-free. Additionally, users can update their notification preferences for a personalized experience. Note that your property manager must enable the tenant portal to use this tool. This extension is designed to streamline rental management and enhance communication between residents and property managers.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

1.0.6 Last updated: 2025-10-03

Version code:

Creation date:

2017-10-25

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.INTERNET Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
android.permission.VIBRATE Safe
com.rentecdirect.app.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
com.rentecdirect.app.permission.C2D_MESSAGE

Size:

5.66MB

Email:

rt*****@rentecdirect.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 249,327 ▼ 1,177

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Rentec Direct®

Google Play Store

https://play.google.com/store/apps/details?id=com.rentecdirect.app

Email:

rt*****@rentecdirect.com

Website:

https://www.rentecdirect.com

User Reviews

Resident Connect by Rentec offers convenient rent payment and maintenance request features with a straightforward interface appreciated by some users. However, many face serious issues including login problems, delayed or duplicated payments, excessive convenience fees, and poor customer support that refuses to assist tenants directly. Technical problems such as virus alerts and app malfunctions also negatively impact the experience, leading to landlord disputes and user frustration.

Pros

Allows tenants to pay rent online and submit maintenance requests.
Interface is simple and intuitive to navigate.
Payment history is clearly displayed, hiding sensitive landlord information.
Enables scheduling of rent payments, at least previously.
Functions properly for some users without crashes.

Cons

Frequent login and password issues preventing access to the app.
Delayed processing of rent payments causing confusion and landlord disputes.
Double charging and additional convenience fees that frustrate users.
Lack of effective customer service and tenant support; redirects issues back to landlords.
Technical glitches including virus alerts on devices and inability to schedule or make payments properly.

Recent reviews

I can't log in reset 10 times even with the help from the park manager it does not work no longer in , username or the password doesn't work why can't u people do it direct in on the road your system Sucks

da*****, 2024-12-17

Although you can pay your rent online and it claims to be instant, it is not. It takes 4 days for the money to leave your bank account. So if you're one that lives paycheck to paycheck, this can screw you. Also, you CANNOT pay rent early. if you pay rent before the app has charged you, then you get double charged. Literally, every single month, I'm having to fight my landlord over this app. I have had payment rejected "due to Insufficient funds" right after receiving THOUSANDS from taxes. 👎👎