Reviews of Remote.It

By: Remote.It App

List of user reviews and ratings for Remote.It

Total ratings

4.12 (Rating count: 163)

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Review summary

Users praise Remote.It for secure, versatile remote access to devices without needing complex network setup, highlighting effective port forwarding and good customer support. However, multiple users face critical issues such as login failures, connection instability, UI bugs, and inconvenience due to randomized port numbers. Additionally, substantial price hikes have caused frustration among long-term users dependent on the service. Despite mixed experiences, many find the app convenient and useful for remote device management.

Pros

Enables secure remote access to devices like Raspberry Pi without complicated network configuration.
Allows connections via SSH, VNC, and web browser for versatile remote management.
Good customer support with fast and helpful responses.
Useful for managing remote devices conveniently without the need for physical access.
Highly appreciated for effective port forwarding for remote connections.

Cons

Login functionality is broken or unreliable for some users, preventing app access.
Bug causing sudden disconnection despite showing as connected, even after clearing cache and data.
App UI issues such as blank screens on device service lists and missing text characters on certain phones.
Inability to set fixed localhost port number, requiring manual reconfiguration each time.
Pricing increases and lack of affordable plans causing dissatisfaction among users dependent on the service.

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User Reviews

Recent rating average: 4.00

All time rating average: 4.12

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20% (4)

Date	Author	Comment
2024-01-26	Pa*****	I am very impressed with this App and service. It enables one to securely link from an external position to a device e.g. a Raspberry Pi that knows the WiFi codes of a router, BUT which has no other configuration or forwarded ports. It can be reached with SSH and VNC or a web browser. However, I have not got WireGuard working through it. Once the device has been reached VNC enables phone access without a keyboard etc. Having registered one device to my account it was super easy to add another.
I am very impressed with this App and service. It enables one to securely link from an external position to a device e.g. a Raspberry Pi that knows the WiFi codes of a router, BUT which has no other configuration or forwarded ports. It can be reached with SSH and VNC or a web browser. However, I have not got WireGuard working through it. Once the device has been reached VNC enables phone access without a keyboard etc. Having registered one device to my account it was super easy to add another.
2023-06-24	ni*****	Do not purchase this things ...they have increased the rates by 100 times this year ...once they know that you have dependency on them .they take advantage of it increase the price ....
Do not purchase this things ...they have increased the rates by 100 times this year ...once they know that you have dependency on them .they take advantage of it increase the price ....
2022-12-13	Sa*****	Does not work. I can not login in the app.
Does not work. I can not login in the app.
2022-07-10	Ga*****	Exactly what I was looking for to keep my son's PC running in tip top shape without him even knowing I'm on it 🤣
Exactly what I was looking for to keep my son's PC running in tip top shape without him even knowing I'm on it 🤣
2022-02-17	Fe*****	Too many issues, now i cant even connect to the server because of the bug. When i connected it shows 2 connected notification but then suddenly disconnected and that happens everytime i used it even if the cache and data is cleared
Too many issues, now i cant even connect to the server because of the bug. When i connected it shows 2 connected notification but then suddenly disconnected and that happens everytime i used it even if the cache and data is cleared
2022-01-06	Ar*****	Cool app. Very useful. Please add the option to fix localhost port number. Currently every time I connect my port is random and I have to edit configuration of sftp client before connecting every time.
Cool app. Very useful. Please add the option to fix localhost port number. Currently every time I connect my port is random and I have to edit configuration of sftp client before connecting every time.
2021-11-10	Va*****	Great app and great system. Security is never convenient but I feel like this system is about as close as it can get.
Great app and great system. Security is never convenient but I feel like this system is about as close as it can get.
2021-09-09	De*****	Best remote management client and host for embedded systems.
Best remote management client and host for embedded systems.
2021-09-08	Br*****	Excellent app! It does exactly what it says. Excellent service and very fast response time. Keep up the great work.
Excellent app! It does exactly what it says. Excellent service and very fast response time. Keep up the great work.
2021-08-12	Sa*****	Best remote app for port forwarding. Keepit up.
Best remote app for port forwarding. Keepit up.