Reviews of Remit Union

By: Remit Union App

List of user reviews and ratings for Remit Union

Total ratings

2.60 (Rating count: 472)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

User reviews show Remit Union offers fast, user-friendly transfers and strong customer support with good rates, yet recurring issues cloud the experience. Many users report delays due to compliance holds, slow or non-responsive support, and occasional transaction failures or refunds. Some talk about mismatch between quoted and paid rates, and a few experiences involve funds sent to the wrong bank. Overall, the app is praised for speed and reliability in many cases but reliability and support gaps remain a recurring concern.

Pros

Fast transfers and quick delivery when successful.
User-friendly interface with direct bank transfers and multiple bank options; no card required.
Competitive exchange rates and favorable pricing.
Strong customer service and availability to assist on transactions.
Generally reliable and trusted by many users.

Cons

Frequent delays and compliance holds delaying transfers and refunds.
Poor or unresponsive customer support at times; long wait times and unhelpful replies.
Some transactions fail or get stuck, with refunds or cancellations taking days.
Perceived exchange-rate discrepancies or deceptive rate in some cases.
Funds can be sent to the wrong bank or require lengthy refunds.

Upgrade to see all 27 reviews

User Reviews

Recent rating average: 2.50

All time rating average: 2.60

Upgrade to see all 27 reviews

37% (10)

Date	Author	Comment
2025-01-26	Em*****	It's been 3days I installed this app but I have not been able to perform a single transaction. Not even your help team has been able to help me resolve this issue after several contacts
It's been 3days I installed this app but I have not been able to perform a single transaction. Not even your help team has been able to help me resolve this issue after several contacts
2025-01-06	he*****	The slowest app I have ever used thier services is very poor and sluggish very annoying using at your peel
The slowest app I have ever used thier services is very poor and sluggish very annoying using at your peel
2024-12-06	Wi*****	Good app but we cannot do bank transfer to Ghana so please do something about it thanks
Good app but we cannot do bank transfer to Ghana so please do something about it thanks
2024-12-02	En*****	Delayed for more than 24hours this weekend. Worse communication from company. Deceptive exchange rate, becarful when using them. Exchange rate on app is not same after using them.
Delayed for more than 24hours this weekend. Worse communication from company. Deceptive exchange rate, becarful when using them. Exchange rate on app is not same after using them.
2024-11-24	Ha*****	I sent money via thier APP and it took 4 solid days before the recipient received the money
I sent money via thier APP and it took 4 solid days before the recipient received the money
2024-11-20	Er*****	Top notch and excellent service.. Great platform
Top notch and excellent service.. Great platform
2024-11-14	Am*****	I have had consistently positive experiences using Remit Union. Their exchange rates are consistently favorable, and their transaction process is straightforward and user-friendly.
I have had consistently positive experiences using Remit Union. Their exchange rates are consistently favorable, and their transaction process is straightforward and user-friendly.
2024-11-02	Ar*****	I am refer friend he is take a transaction but 2 days left not payout payment and not cancel refund very bad service contact service very bad not answer any message
I am refer friend he is take a transaction but 2 days left not payout payment and not cancel refund very bad service contact service very bad not answer any message
2024-10-23	Kw*****	Worse remittance company I have ever used. No proper commitment and it's sounds so dodgy. Every time I used them there's always something that goes wrong. Their telephone lines mostly don't work. They hold on urgent remittances for for some unnecessary reasons. Asking for cancellations is problematic. Very messy responses to messages and emails. This is my last time ever using them.
Worse remittance company I have ever used. No proper commitment and it's sounds so dodgy. Every time I used them there's always something that goes wrong. Their telephone lines mostly don't work. They hold on urgent remittances for for some unnecessary reasons. Asking for cancellations is problematic. Very messy responses to messages and emails. This is my last time ever using them.
2024-10-02	Eb*****	I have never had a bad experience using Remit Union app. I can't think of a better money app to use, and their service is top-notch. There are no hidden charges or fees, and they don't beat around the bush. Thank you for the amazing service all the time.
I have never had a bad experience using Remit Union app. I can't think of a better money app to use, and their service is top-notch. There are no hidden charges or fees, and they don't beat around the bush. Thank you for the amazing service all the time.