Reviews of Boost Juice

By: Retail Zoo App

List of user reviews and ratings for Boost Juice

Total ratings

1.00 (Rating count: 4,667)

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Review summary

Users appreciate the convenience of ordering drinks and tracking loyalty points via the app, along with digital loyalty cards reducing physical clutter. However, many face persistent login problems and are frustrated by repetitive update prompts that block certain promotions. Redeeming rewards is not user friendly, with limitations on multiple redemptions per order and awkward voucher application processes. The UI is generally seen as confusing and worse after recent updates, lacking features like saving customized drinks. Additionally, technical bugs such as VPN blocks, stale carts, and battery drains impact user satisfaction.

Pros

The app allows ordering drinks through it, which works generally well.
The digital loyalty card in the app is convenient and helps reduce wallet clutter.
Users can keep track of their points in the app.
The app offers discounts or promotions through notifications.
Some users enjoy the discounted drink prices available via the app.

Cons

The app frequently has login issues including inability to create accounts, forgot password errors, and getting logged out unexpectedly.
The app repeatedly prompts users to update despite having the latest version available, causing frustration particularly around promotions.
Redeeming points and vouchers is cumbersome; multiple drinks cannot be redeemed in one order, and redeeming vouchers before checkout causes confusion.
The user interface is considered poor, including confusing menu layout, forced store selection before browsing, missing customization save options, and unintuitive navigation.
The app has bugs like stale carts, VPN blocking issues, frequent error messages, and battery draining background activity.

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User Reviews

Recent rating average: 2.30

All time rating average: 1.00

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56% (15)

Date	Author	Comment
2025-01-08	Ca*****	Got it for occasional points, too bad the card doesn't scan or register with the account so pointless to even have this app.
Got it for occasional points, too bad the card doesn't scan or register with the account so pointless to even have this app.
2025-01-08	Ca*****	It keeps saying Error or network error. I have full bars
It keeps saying Error or network error. I have full bars
2025-01-05	it*****	Unable to log in Even used a different email and it says it's been used which it has been not Please fix
Unable to log in Even used a different email and it says it's been used which it has been not Please fix
2024-12-21	Ma*****	While it does work, it doesn't allow you to redeem multiple drinks in one order with points, even if you have sufficient points, so you have to do multiple orders with one drink apiece
While it does work, it doesn't allow you to redeem multiple drinks in one order with points, even if you have sufficient points, so you have to do multiple orders with one drink apiece
2024-11-02	Ka*****	App really needs to be worked on. Customisation is not straightforward. Needs to go back and forth in app to choose a right product and then modify it
App really needs to be worked on. Customisation is not straightforward. Needs to go back and forth in app to choose a right product and then modify it
2024-10-30	Sa*****	App keeps displaying message to update every time I open it. It gets updated each time, no change.
App keeps displaying message to update every time I open it. It gets updated each time, no change.
2024-10-30	De*****	Works very well. Also having the reward barcode in the app helps so I dont have so much junk in my wallet
Works very well. Also having the reward barcode in the app helps so I dont have so much junk in my wallet
2024-10-27	Br*****	App keeps suggesting an update for the fortune promotion, but clearly there is no update and it works ok. Confusion caused by the update pop up for many, I'm sure.
App keeps suggesting an update for the fortune promotion, but clearly there is no update and it works ok. Confusion caused by the update pop up for many, I'm sure.
2024-10-18	El*****	App keeps saying I need to update to use the fortune blender promotion, but check the app store and there's no updates available. Every thing worked perfectly before this promotion. Super frustrating.
App keeps saying I need to update to use the fortune blender promotion, but check the app store and there's no updates available. Every thing worked perfectly before this promotion. Super frustrating.
2024-10-09	Ka*****	Constantly laggy or bugging out, but it's back to working, so it gets its stars back. The $6 drinks through the app are my favourite! Keep an eye out!
Constantly laggy or bugging out, but it's back to working, so it gets its stars back. The $6 drinks through the app are my favourite! Keep an eye out!