Reviews of MY REDBOX - Delivery in Saudi

By: RedBox SA

List of user reviews and ratings for MY REDBOX - Delivery in Saudi

Total ratings

4.50 (Rating count: 5,942)

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Review summary

Users repeatedly praise the app for being good, easy to use, and affordably priced. The main downsides are recurring logistics problems (slow delivery, misdeliveries), misrouting with extra charges, and weaker customer support. Payment options and top-up features are also cited as lacking. Overall, the app is valued for price and usability, but reliability and billing/process friction require improvement.

Pros

The app is good and easy to use with smooth performance.
Competitive pricing and strong value for money.
Perceived reliability with consistent service and overall positive delivery experience.
Users find the app features useful and the service beneficial.

Cons

Slow or poor logistics / delivery delays.
Delivery errors or misrouting often accompanied by unexpected charges.
Weak customer support and poor communication (e.g., lack of contact, perceived neglect).
Limited payment options and missing balance top-up feature (e.g., no Google Pay/Samsung Pay).

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User Reviews

Recent rating average: 1.80

All time rating average: 4.50

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211% (40)

Date	Author	Comment
2026-06-15	Mo*****	ما انصح بهذا التطبيق . في حين ان جميع الشركات الاخرى لا تاخذ وقت طويل في التوصيل وفي الاغلب حسب التجارب ٣ ايام او اقل لكن هذا التطبيق لا يتم التوصيل الى الخزنة الا بعد مرور ٦ الى ٧ ايام في حين ان الشحنة تكون وصلت ال. نفس مدينتك او مدينة الخزنة.
ما انصح بهذا التطبيق . في حين ان جميع الشركات الاخرى لا تاخذ وقت طويل في التوصيل وفي الاغلب حسب التجارب ٣ ايام او اقل لكن هذا التطبيق لا يتم التوصيل الى الخزنة الا بعد مرور ٦ الى ٧ ايام في حين ان الشحنة تكون وصلت ال. نفس مدينتك او مدينة الخزنة.
2026-06-13	VE*****	the worst customer service i have ever had. don use this service, cuz if u lost ur shipment there's no way to return it. If there's a simple way to solve the properly they don't do it i had so many shipment the damaged most of it so i don't recommended this service at all
the worst customer service i have ever had. don use this service, cuz if u lost ur shipment there's no way to return it. If there's a simple way to solve the properly they don't do it i had so many shipment the damaged most of it so i don't recommended this service at all
2026-06-07	Hi*****	حتى كلمه زباله أفضل من تطبيقهم
حتى كلمه زباله أفضل من تطبيقهم