Reviews of Redbox: Rent. Stream. Buy.

By: Redbox Automated Retail, LLC

List of user reviews and ratings for Redbox: Rent. Stream. Buy.

Total ratings

4.62 (Rating count: 249,747)

Review summary

Users appreciate the convenience of browsing and renting movies via the Redbox app, especially the streaming feature and perk points system. However, multiple reviews highlight significant drawbacks such as frequent forced updates disrupting app use, poor streaming performance with excessive ads and buffering, and outdated or limited movie selections. Additional frustrations include missing user-friendly features like easier promo code use and better reservation management, as well as annoying notification resets and privacy concerns. Overall, while the app serves its basic purpose, many users find it buggy and less competitive compared to other streaming services.

Pros

Allows browsing and renting movies conveniently from home or on the go.
Streaming feature adds convenience and is appreciated by many users.
Physical DVD rentals still available for those who prefer tangible copies.
Perk points system incentivizes frequent rentals.
Makes movie night simple and easy to plan.

Cons

App frequently requires updates that disrupt usage and sometimes needs reinstallation.
Streaming suffers from excessive ads, buffering issues, and poor performance on certain smart TVs.
Limited movie selection on streaming compared to other platforms and outdated rental inventory.
Lack of customer-friendly features like easily redeemable coupons for streaming, forgotten reservation info, and promo code copy-paste.
Issues with notifications resetting preferences and intrusive permission requests.

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User Reviews

Recent rating average: 2.30

All time rating average: 4.62

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0% (9)

Date	Author	Comment
2025-01-06	As*****	Do not download this app. It doesn't work. You can't access anything on it. Shouldn't still be available to download imo. Apparently, when they declared bankruptcy and shut everything down, that meant that ALL of their users who "PURCHASED" movies through them also lost access. Thankfully I hadn't purchased many on this platform. But for others, this is going to represent a significant financial loss. With no way to recover. Buy physical copies.
Do not download this app. It doesn't work. You can't access anything on it. Shouldn't still be available to download imo. Apparently, when they declared bankruptcy and shut everything down, that meant that ALL of their users who "PURCHASED" movies through them also lost access. Thankfully I hadn't purchased many on this platform. But for others, this is going to represent a significant financial loss. With no way to recover. Buy physical copies.
2023-10-12	Jo*****	Ads, ads, and more ads. Don't bother with streaming. They'll just play you a bunch of ads. Had it eternally buffering during a set of ads. Quit the program and come back, and then it shows me 2+ minutes of ads followed by 3 seconds of show followed by ANOTHER 2+ minutes of ads. Then I had a timer go off and misclicked on it and ended up in the clock app, which stopped streaming and meant another 2+ minutes of ads. 22 minutes of watching and over 6 minutes was ads. I'd rather pay for the show.
Ads, ads, and more ads. Don't bother with streaming. They'll just play you a bunch of ads. Had it eternally buffering during a set of ads. Quit the program and come back, and then it shows me 2+ minutes of ads followed by 3 seconds of show followed by ANOTHER 2+ minutes of ads. Then I had a timer go off and misclicked on it and ended up in the clock app, which stopped streaming and meant another 2+ minutes of ads. 22 minutes of watching and over 6 minutes was ads. I'd rather pay for the show.