Reapdat

Reapdat turns the enquiries your business already gets into paying customers.

Every day people message your website, call, email or WhatsApp you — and the ones nobody answers within a few minutes go to a competitor. Reapdat answers them instantly on every channel, captures who they are and what they want, books the job, and hands you the ones that need a human.

This app is where you run it from.

WHAT YOU CAN DO

• Needs You: the enquiries your AI could not close on its own, in one queue. Reply once and it carries on from there.
• Contacts: one record per person who ever got in touch, with every question they asked and where they got to.
• Bookings: today's schedule, upcoming appointments, cancellations and no-shows.
• Conversations: full transcripts across web chat, phone, email and WhatsApp, with that customer's history attached.
• Calls: recordings, transcripts and outcomes for every call handled.
• Knowledge: teach it about your business. Upload a menu, a price list or a policy and it answers from them, accurately.
• Agent setup: change its voice, language, greeting and the way it speaks to your customers.
• Insights: how many enquiries came in, what people asked about, and what your AI could not answer yet.
• Team: invite colleagues and control what each of them can see.
• Alerts: know the moment a new enquiry arrives or a booking is made.

BUILT FOR SMALL AND MEDIUM BUSINESS

Salons and spas, clinics, restaurants, home services, dealerships, agencies, real estate — anywhere enquiries arrive while you are already busy with a customer.

WORKS IN YOUR CUSTOMERS' LANGUAGE

Your agent replies in whatever language the customer writes or speaks in, and this app shows you the conversation exactly as it happened.

SECURITY

Sign in with your email or with Google. Optional two-factor authentication. Every signed-in device is listed in the app and can be signed out remotely. Data is encrypted in transit.

ABOUT ACCOUNTS

This app is a companion to an existing Reapdat account. Accounts are set up at reapdat.com. Sign in with the email address you already use.