Reviews of Realtime Link for Parents

By: Realtime Information Technology

List of user reviews and ratings for Realtime Link for Parents

Total ratings

2.51 (Rating count: 84)

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Review summary

Users consistently report major issues with logging into the app despite correct credentials, leading to frustration. The app often lacks proper access to the full parent portal and redirects users to web browsers, undermining its purpose. Crashes and poor user interface further reduce usability. However, when functional, it helps parents stay informed about school matters and submit documents. Notifications for grade postings and smoother login procedures are desired improvements.

Pros

The app helps parents stay updated with their kids' school information when it works.
It successfully facilitates submission of important documents, like vaccination papers, through the portal.
The design aims to provide quick access to child's assignments and grades via mobile.

Cons

Frequent login issues: app often rejects valid credentials or fails to authenticate users.
Inability to access full portal features within the app; frequently redirects users to a web browser.
Poor user interface and lack of user-friendly features such as password reset.
App crashes, freezing, or failing to open properly on multiple devices.
No notifications provided when teachers post grades or updates, limiting user awareness.

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User Reviews

Recent rating average: 1.30

All time rating average: 2.51

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35% (17)

Date	Author	Comment
2024-10-01	Ar*****	I wish I could access all the info from the website on the app instead of it just sending me to the website anyway.
I wish I could access all the info from the website on the app instead of it just sending me to the website anyway.
2023-08-31	Ja*****	Useless I'm having the same issue that everyone else is having. I'm unable to sign in. It seems this has been an issue for years. Will delete the app.
Useless I'm having the same issue that everyone else is having. I'm unable to sign in. It seems this has been an issue for years. Will delete the app.