Reviews of Realtime Link for Parents

By: Realtime Information Technology App

List of user reviews and ratings for Realtime Link for Parents

Total ratings

2.51 (Rating count: 84)

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Review summary

Users consistently report major issues with logging into the app despite correct credentials, leading to frustration. The app often lacks proper access to the full parent portal and redirects users to web browsers, undermining its purpose. Crashes and poor user interface further reduce usability. However, when functional, it helps parents stay informed about school matters and submit documents. Notifications for grade postings and smoother login procedures are desired improvements.

Pros

The app helps parents stay updated with their kids' school information when it works.
It successfully facilitates submission of important documents, like vaccination papers, through the portal.
The design aims to provide quick access to child's assignments and grades via mobile.

Cons

Frequent login issues: app often rejects valid credentials or fails to authenticate users.
Inability to access full portal features within the app; frequently redirects users to a web browser.
Poor user interface and lack of user-friendly features such as password reset.
App crashes, freezing, or failing to open properly on multiple devices.
No notifications provided when teachers post grades or updates, limiting user awareness.

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User Reviews

Recent rating average: 1.30

All time rating average: 2.51

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85% (17)

Date	Author	Comment
2024-10-01	Ar*****	I wish I could access all the info from the website on the app instead of it just sending me to the website anyway.
I wish I could access all the info from the website on the app instead of it just sending me to the website anyway.
2023-08-31	Ja*****	Useless I'm having the same issue that everyone else is having. I'm unable to sign in. It seems this has been an issue for years. Will delete the app.
Useless I'm having the same issue that everyone else is having. I'm unable to sign in. It seems this has been an issue for years. Will delete the app.
2023-08-09	*****	I downloaded the app and can not log in. It keeps telling me username and password are invalid. That's impossible bc I've checked and it is correct. This is my first time using the app and I can't log in 😔😕😤
I downloaded the app and can not log in. It keeps telling me username and password are invalid. That's impossible bc I've checked and it is correct. This is my first time using the app and I can't log in 😔😕😤
2022-09-01	An*****	Keeps saying my credentials are invalid even though I'm using the same credentials on the portal from the school website! Frustrating!
Keeps saying my credentials are invalid even though I'm using the same credentials on the portal from the school website! Frustrating!
2022-08-23	Ra*****	Uninstalled as now useless. UI changed now does not allow log in because the log in no longer lets me put in portal code
Uninstalled as now useless. UI changed now does not allow log in because the log in no longer lets me put in portal code
2022-06-26	Al*****	I can only see a few grades for some assignments/tests. I cannot see her report card or overall grades! I know they are available because if I log in through the web browser (not the mobile app) I can see everything. The app is not displaying the important information.
I can only see a few grades for some assignments/tests. I cannot see her report card or overall grades! I know they are available because if I log in through the web browser (not the mobile app) I can see everything. The app is not displaying the important information.
2021-11-05	Br*****	Trash at it's best. Awful. Doesn't work on phone. Opens browser site anyway so what's the need for this app? Why not just go to the browser and open the site. Stop wasting our time. Pack it in and do something else with your life as being a programmer is not for you.
Trash at it's best. Awful. Doesn't work on phone. Opens browser site anyway so what's the need for this app? Why not just go to the browser and open the site. Stop wasting our time. Pack it in and do something else with your life as being a programmer is not for you.
2021-09-13	Ap*****	This app does not work...terrible..waste of time trying over and over again.
This app does not work...terrible..waste of time trying over and over again.
2021-01-07	Ja*****	You can't reset password, when you send an email to them no reply...
You can't reset password, when you send an email to them no reply...
2020-09-14	E *****	This app is useless. Logging in is unnecessarily difficult and once you are in, you can't actually access the portal. It directs you to log in using your browser! Genesis was the school app from our sending district and it worked well. Realtime is very frustrating.
This app is useless. Logging in is unnecessarily difficult and once you are in, you can't actually access the portal. It directs you to log in using your browser! Genesis was the school app from our sending district and it worked well. Realtime is very frustrating.