Reviews of ReachUC

By: SVM Technologies

List of user reviews and ratings for ReachUC

Total ratings

3.38 (Rating count: 112)

Review summary

Users appreciate ReachUC for providing a reliable second business line, ease of use, presence management, and voicemail integration with minimal battery impact. However, many report frequent call drops, difficulties answering inbound calls due to poor notifications, app crashes, persistent permission requests, and inconsistent call quality, particularly on Android devices. These issues significantly impact usability and frustrate users despite the app's useful features.

Pros

Provides a second business line separate from personal phone number.
Easy to set up and use with a decent design interface.
Allows presence management to see if colleagues are on calls.
Offers ability to text, call, and access business voicemails on mobile.
Does not drastically impact battery life and is versatile.

Cons

Frequent call drops, especially on cellular data, making calls unreliable.
Issues with answering inbound calls; notifications are small and easy to miss.
App crashes and buggy behavior, such as notifications persisting after answering.
Repeated and intrusive requests for contact permissions.
Poor call quality over WiFi and inconsistent performance on Android devices.

Upgrade to see all 51 reviews

User Reviews

Recent rating average: 2.40

All time rating average: 3.38

Upgrade to see all 51 reviews

10% (5)

Date	Author	Comment
2023-05-01	Mi*****	Decent design interface. But poor execution. Call quality average. Lately experiencing crash issues when ever try to go to text message tab
Decent design interface. But poor execution. Call quality average. Lately experiencing crash issues when ever try to go to text message tab
2023-03-16	Ni*****	Excellent service! This app makes my phone feel like I just have a second line (our business line). I have never had any issues with this app, I really appreciate everything about this (layout, ease of use, etc).
Excellent service! This app makes my phone feel like I just have a second line (our business line). I have never had any issues with this app, I really appreciate everything about this (layout, ease of use, etc).