Reviews of RapidBox: Sneakers and Fashion

By: TruSource App

List of user reviews and ratings for RapidBox: Sneakers and Fashion

Total ratings

4.10 (Rating count: 19,459)

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Review summary

Reviews largely praise the product quality and app experience but are dominated by serious returns and refund issues. Many users report delayed or never received refunds after returning items, with slow or no response from customer support. The lack of a reliable pickup service for returns and no direct contact options (phone) amplify frustration. Some reviews label the service as fraudulent or scams, further eroding trust. Despite positive notes about the quality and selection of shoes, the core pain point remains the returns/refund process and customer care.

Pros

Good quality products and value for money
Positive app experience and trust
Wide range of shoes and fashion items

Cons

Refunds for returns are delayed or not issued
Customer support is unresponsive or unavailable
Return pickups are not arranged or delays occur
Allegations of fraud or scams affecting trust
Lack of clear refund/return policy and communication

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User Reviews

Recent rating average: 3.00

All time rating average: 4.10

Upgrade to see all 106 reviews

47% (50)

Date	Author	Comment
2026-07-14	Ke*****	bahut hi ghatiya app
bahut hi ghatiya app
2026-07-13	sh*****	I am literally shocked to share my experience. 1 bought these in 2021, and l'm still using them at the gym to see how they hold up. This is the best shoes l've ever purchased in this price range. The quality is on top. Hats off to you RapidBox.!
I am literally shocked to share my experience. 1 bought these in 2021, and l'm still using them at the gym to see how they hold up. This is the best shoes l've ever purchased in this price range. The quality is on top. Hats off to you RapidBox.!
2026-07-11	Mo*****	Good 👍
Good 👍
2026-07-04	su*****	I returned the item on June 7th, but the refund hasn't reached my account yet. What kind of service is this? very vad experience 🙏
I returned the item on June 7th, but the refund hasn't reached my account yet. What kind of service is this? very vad experience 🙏
2026-06-29	R *****	good work
good work
2026-06-25	cl*****	Dear RapidBox Team, I am extremely disappointed with my experience while ordering shoes from your application.
Dear RapidBox Team, I am extremely disappointed with my experience while ordering shoes from your application.
2026-06-20	An*****	keep Growing Best product and quality and service
keep Growing Best product and quality and service
2026-04-23	Ab*****	Horrible, placed an order for atom shoes for COD, after 3 days, randomly cancelled the order without informing, no SMS, No email, no call. kept waiting like an ullu wouldn't recommend at all
Horrible, placed an order for atom shoes for COD, after 3 days, randomly cancelled the order without informing, no SMS, No email, no call. kept waiting like an ullu wouldn't recommend at all
2026-04-04	Pr*****	Product and delivery is good, Return and refund process is worse. They should have the option to transfer the money from the wallet to our account or atleast from administrative level based on the customer request. Here they don't have any such options, once you return any product they directly send it to your rapidbox wallet. So you are forced to use it by purchasing their products.
Product and delivery is good, Return and refund process is worse. They should have the option to transfer the money from the wallet to our account or atleast from administrative level based on the customer request. Here they don't have any such options, once you return any product they directly send it to your rapidbox wallet. So you are forced to use it by purchasing their products.
2026-03-28	Bh*****	good shoes for men
good shoes for men