Reviews of RapidBox: Sneakers and Fashion

By: TruSource App

List of user reviews and ratings for RapidBox: Sneakers and Fashion

Total ratings

4.10 (Rating count: 19,451)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Reviews largely praise the product quality and app experience but are dominated by serious returns and refund issues. Many users report delayed or never received refunds after returning items, with slow or no response from customer support. The lack of a reliable pickup service for returns and no direct contact options (phone) amplify frustration. Some reviews label the service as fraudulent or scams, further eroding trust. Despite positive notes about the quality and selection of shoes, the core pain point remains the returns/refund process and customer care.

Pros

Good quality products and value for money
Positive app experience and trust
Wide range of shoes and fashion items

Cons

Refunds for returns are delayed or not issued
Customer support is unresponsive or unavailable
Return pickups are not arranged or delays occur
Allegations of fraud or scams affecting trust
Lack of clear refund/return policy and communication

Upgrade to see all 109 reviews

User Reviews

Recent rating average: 2.60

All time rating average: 4.10

Upgrade to see all 109 reviews

49% (53)

Date	Author	Comment
2026-08-25	sa*****	I had ordered for me and my friends waiting sir august 13th in app it's showing delivery expected before 18th aug but today is 25th August still there is no proper response from your end..there is no reply for my emails and there is no any customer care number, very disappointed I didn't expect this from rapidbox that it will be so delayed, previously this was not the case. kindly update me...
I had ordered for me and my friends waiting sir august 13th in app it's showing delivery expected before 18th aug but today is 25th August still there is no proper response from your end..there is no reply for my emails and there is no any customer care number, very disappointed I didn't expect this from rapidbox that it will be so delayed, previously this was not the case. kindly update me...
2026-08-19	ad*****	The application has no proper tracking option for the orders and no proper support at all. They only have an email as a support contact and you will get no reply even after 5 to 6 days. Even after all this if you want to order please use cod, so your money won't get stuck in the app.
The application has no proper tracking option for the orders and no proper support at all. They only have an email as a support contact and you will get no reply even after 5 to 6 days. Even after all this if you want to order please use cod, so your money won't get stuck in the app.
2026-07-26	Ma*****	The worst experience , not installing this app, i ordered a shoe last time they cancelled the order , repeat this one month
The worst experience , not installing this app, i ordered a shoe last time they cancelled the order , repeat this one month
2026-07-14	Ke*****	bahut hi ghatiya app
bahut hi ghatiya app
2026-07-13	sh*****	I am literally shocked to share my experience. 1 bought these in 2021, and l'm still using them at the gym to see how they hold up. This is the best shoes l've ever purchased in this price range. The quality is on top. Hats off to you RapidBox.!
I am literally shocked to share my experience. 1 bought these in 2021, and l'm still using them at the gym to see how they hold up. This is the best shoes l've ever purchased in this price range. The quality is on top. Hats off to you RapidBox.!
2026-07-11	Mo*****	Good 👍
Good 👍
2026-07-04	su*****	I returned the item on June 7th, but the refund hasn't reached my account yet. What kind of service is this? very vad experience 🙏
I returned the item on June 7th, but the refund hasn't reached my account yet. What kind of service is this? very vad experience 🙏
2026-06-29	R *****	good work
good work
2026-06-25	cl*****	Dear RapidBox Team, I am extremely disappointed with my experience while ordering shoes from your application.
Dear RapidBox Team, I am extremely disappointed with my experience while ordering shoes from your application.
2026-06-20	An*****	keep Growing Best product and quality and service
keep Growing Best product and quality and service