Reviews of RandOne

By: Rand McNally

List of user reviews and ratings for RandOne

Total ratings

2.36 (Rating count: 48)

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Review summary

Users consistently report that the RandOne app fails to register their devices, with error messages and inability to acknowledge purchases being common. Many find the app freezes and lacks functionality beyond registration, rendering it useless. Customer support is unresponsive, adding to user frustration. Overall, the app generates significant dissatisfaction due to technical problems and poor service.

Pros

Cons

App cannot find or register the user's device.
Persistent error messages and failure during device registration.
Lack of useful functionality beyond device registration, making the app effectively useless.
Frequent app freezes and crashes preventing use of features.
Poor customer support and lack of response to user issues.

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User Reviews

Recent rating average: 1.00

All time rating average: 2.36

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94% (16)

Date	Author	Comment
2025-01-26	BD*****	I can't not get rand McNally 7 tab registered at all it's not finding my device plz fix this issue because I bought this tablet and I can't get it registered
I can't not get rand McNally 7 tab registered at all it's not finding my device plz fix this issue because I bought this tablet and I can't get it registered
2025-01-25	ja*****	Worst gps you can buy. Go get a garman.
Worst gps you can buy. Go get a garman.
2024-12-29	Cy*****	very disappointed.rand Macnally used to be the best in automotive industries,now is the worst. this app ruined my weekend an provided me with huge headache. bought a device that is useless because can't be registered,thanks to this miserable app.
very disappointed.rand Macnally used to be the best in automotive industries,now is the worst. this app ruined my weekend an provided me with huge headache. bought a device that is useless because can't be registered,thanks to this miserable app.
2024-12-26	Da*****	Finally got signed up and now I keep getting a error message when I try to register my device.
Finally got signed up and now I keep getting a error message when I try to register my device.
2024-12-17	Da*****	Can't register device because it doesn't acknowledge my receipt. Purchased off of Amazon, so I only have order summary.
Can't register device because it doesn't acknowledge my receipt. Purchased off of Amazon, so I only have order summary.
2024-12-15	De*****	Can't register my tablet. This app sucks!
Can't register my tablet. This app sucks!
2024-12-02	D *****	Can't register product for new generation 7 tablet
Can't register product for new generation 7 tablet
2024-11-17	ja*****	Dysfunctional A.F
Dysfunctional A.F
2024-11-10	Mi*****	Cannot register or sign in
Cannot register or sign in
2024-11-08	Mi*****	The app won't let me register my new truck GPS. Thanks for the useless app. Now I suppose I'll have to call into customer support in the morning when they open in order to register.
The app won't let me register my new truck GPS. Thanks for the useless app. Now I suppose I'll have to call into customer support in the morning when they open in order to register.