Reviews of RaiseCloud

By: RAISE 3D TECHNOLOGIES INC. App

List of user reviews and ratings for RaiseCloud

Total ratings

3.15 (Rating count: 107)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

Users appreciate the app's interface and remote management features, especially its integration with OctoPrint and WiFi upload capabilities. However, many report the app fails on Samsung phones with latest Android, suffers from slow camera refresh rates hindering print monitoring, and experiences frequent connectivity issues. Updates are infrequent, and tech support is unresponsive, causing frustration. The camera viewer notably improved after an update, but overall reliability and compatibility remain concerns among users.

Pros

Good interface for cloud-based 3D print management
Useful features for managing and controlling prints remotely
Integration works well with OctoPrint and unusual 3D printers
Camera remote viewer improved significantly after update
App allows uploading files via WiFi directly to printer

Cons

App frequently does not work properly on Samsung phones with latest Android versions
Camera refresh rate is very slow, making print monitoring ineffective
Updates are infrequent and bugs persist for long periods
Tech support response is poor or absent
Connectivity issues cause printers to appear offline often

Upgrade to see all 18 reviews

User Reviews

Recent rating average: 2.90

All time rating average: 3.15

Upgrade to see all 18 reviews

33% (6)

Date	Author	Comment
2024-09-05	Je*****	Great app, just told to update. Clicked on 'update' doesn't update. I don't really want to uninstall and lose settings. What's the plan here?
Great app, just told to update. Clicked on 'update' doesn't update. I don't really want to uninstall and lose settings. What's the plan here?
2023-02-19	je*****	The printers are pretty nice printer I would not recommend it tech support at they don't get back to you
The printers are pretty nice printer I would not recommend it tech support at they don't get back to you
2022-09-28	Sw*****	Horrible. Still horrible
Horrible. Still horrible
2021-06-12	Ch*****	Possibly the best app interface for cloud based 3D print management
Possibly the best app interface for cloud based 3D print management
2021-05-27	Do*****	Controls on the printer work enough not to be frustrating. The main thing people want it for is to visually monitor the prints though, and that function barley works or takes forever too. It's actually faster for me to remote into chrome desktop, open idea maker and connect to the camera to watch that feed. Its even a much higher frame rate.
Controls on the printer work enough not to be frustrating. The main thing people want it for is to visually monitor the prints though, and that function barley works or takes forever too. It's actually faster for me to remote into chrome desktop, open idea maker and connect to the camera to watch that feed. Its even a much higher frame rate.
2021-04-23	Jo*****	Does not work on Samsung phone with latest android installed. White screen after 1 sec. Restart, re-install, etc, doesn't help. Works ok on iPad. Shouldn't be hard to reproduce in-house and fix. Unclear why still an issue after so much time (i see many people have same issue for a long time).
Does not work on Samsung phone with latest android installed. White screen after 1 sec. Restart, re-install, etc, doesn't help. Works ok on iPad. Shouldn't be hard to reproduce in-house and fix. Unclear why still an issue after so much time (i see many people have same issue for a long time).
2021-01-09	mo*****	Great update Wow, the camera remote viewer in the app now works amazing!! Actual fluid stream of my printer in near real time. B4 this update it took 30 seconds to load and then showed ONE new frame every 20 seconds. Well Done!!
Great update Wow, the camera remote viewer in the app now works amazing!! Actual fluid stream of my printer in near real time. B4 this update it took 30 seconds to load and then showed ONE new frame every 20 seconds. Well Done!!
2020-12-21	Jo*****	Needs more bug fixes and features. Bug where on 3rd party printer via RaiseOcto where setting the E0 or Bed to 0°c doesn't turn them off. Setting them to 1°c works but it takes longer to cool down.
Needs more bug fixes and features. Bug where on 3rd party printer via RaiseOcto where setting the E0 or Bed to 0°c doesn't turn them off. Setting them to 1°c works but it takes longer to cool down.
2020-10-16	be*****	AWESOME FOR OCTOPRINT I have an flsun with an octopi. A printer that is not very supported by many mainstream softwares. With Idea Maker as my slicer and Raise cloud I can upload files directly to my printer via wifi. I can then manage my printer by assigning jobs, stoping and starting prints, viewing the web cam, control the all the settings during a print for adjustments. And its on this mobile app which is freakin awesome!
AWESOME FOR OCTOPRINT I have an flsun with an octopi. A printer that is not very supported by many mainstream softwares. With Idea Maker as my slicer and Raise cloud I can upload files directly to my printer via wifi. I can then manage my printer by assigning jobs, stoping and starting prints, viewing the web cam, control the all the settings during a print for adjustments. And its on this mobile app which is freakin awesome!
2020-10-06	Yu*****	Not working and full of bugzzzz
Not working and full of bugzzzz