Reviews of RaiseCloud

By: RAISE 3D TECHNOLOGIES INC.

List of user reviews and ratings for RaiseCloud

Total ratings

3.15 (Rating count: 106)

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Review summary

Users appreciate the app's interface and remote management features, especially its integration with OctoPrint and WiFi upload capabilities. However, many report the app fails on Samsung phones with latest Android, suffers from slow camera refresh rates hindering print monitoring, and experiences frequent connectivity issues. Updates are infrequent, and tech support is unresponsive, causing frustration. The camera viewer notably improved after an update, but overall reliability and compatibility remain concerns among users.

Pros

Good interface for cloud-based 3D print management
Useful features for managing and controlling prints remotely
Integration works well with OctoPrint and unusual 3D printers
Camera remote viewer improved significantly after update
App allows uploading files via WiFi directly to printer

Cons

App frequently does not work properly on Samsung phones with latest Android versions
Camera refresh rate is very slow, making print monitoring ineffective
Updates are infrequent and bugs persist for long periods
Tech support response is poor or absent
Connectivity issues cause printers to appear offline often

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User Reviews

Recent rating average: 2.90

All time rating average: 3.15

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46% (6)

Date	Author	Comment
2024-09-05	Je*****	Great app, just told to update. Clicked on 'update' doesn't update. I don't really want to uninstall and lose settings. What's the plan here?
Great app, just told to update. Clicked on 'update' doesn't update. I don't really want to uninstall and lose settings. What's the plan here?
2023-02-19	je*****	The printers are pretty nice printer I would not recommend it tech support at they don't get back to you
The printers are pretty nice printer I would not recommend it tech support at they don't get back to you