Reviews of RadBeacon

By: Radius Networks, Inc. App

List of user reviews and ratings for RadBeacon

Total ratings

1.43 (Rating count: 59)

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Review summary

Multiple users report that the RadBeacon app is unstable and unreliable, frequently crashing during key operations like scanning and calibration. Configuring beacons is often unsuccessful, with some settings reverting or unable to be changed. Distance measurement features lack accuracy, and documentation is insufficient, making usage difficult. Despite these issues, one user noted it works fine when user error is ruled out.

Pros

App works fine when user error is eliminated

Cons

App crashes frequently, especially during scanning and calibration
Beacon configuration is unstable and often fails
Distance measurement and calibration features are inaccurate or non-functional
Lack of helpful documentation and poor user interface, such as unreadable text and inability to configure beacon names

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User Reviews

Recent rating average: 1.00

All time rating average: 1.43

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71% (15)

Date	Author	Comment
2024-12-27	Ja*****	Doesn't work at all
Doesn't work at all
2018-09-05	A *****	McDonald's got these locators on their order numbers to help their high school dropouts find the order number displayed in big black bold font on a white piece of plastic. Your product failed them because the cashier couldn't find me, I was ten feet away.
McDonald's got these locators on their order numbers to help their high school dropouts find the order number displayed in big black bold font on a white piece of plastic. Your product failed them because the cashier couldn't find me, I was ten feet away.
2018-04-18	A *****	You can't find any helpful documentation. You can't configure the name of the beacon, it always reverts back to 'RBDot'. Distance configuration is a pain, you have to allot at least 30 minutes per beacon to get the optimal -Tx reading, even then the beacon still spits inaacurate distance readings regardless of path loss. Expect your dev projects to be late if this is the beacon you have invested in.
You can't find any helpful documentation. You can't configure the name of the beacon, it always reverts back to 'RBDot'. Distance configuration is a pain, you have to allot at least 30 minutes per beacon to get the optimal -Tx reading, even then the beacon still spits inaacurate distance readings regardless of path loss. Expect your dev projects to be late if this is the beacon you have invested in.
2018-03-20	A *****	Total JUNK! With 30 years of networking and wireless experience this is perhaps the worst piece of equipment and documentation I have ever seen. The claims of iBeacon, EddyStone, AltBeacon connectivity are useless as the app crashes 100% of the time on a Pixel XL with pure Android and the latest updates/patches applied. In order to even get the unit to turn on I had to remove and reinstall the battery, once recognized by my phone the device was incapable of completing the pairing to program the Beacon Dot. It fails at the hardware level, it fails at the software level and fails at the claims and support level. Do NOT buy the RadBeacon Dot.
Total JUNK! With 30 years of networking and wireless experience this is perhaps the worst piece of equipment and documentation I have ever seen. The claims of iBeacon, EddyStone, AltBeacon connectivity are useless as the app crashes 100% of the time on a Pixel XL with pure Android and the latest updates/patches applied. In order to even get the unit to turn on I had to remove and reinstall the battery, once recognized by my phone the device was incapable of completing the pairing to program the Beacon Dot. It fails at the hardware level, it fails at the software level and fails at the claims and support level. Do NOT buy the RadBeacon Dot.
2018-03-16	A *****	The app is 100% broken. Waiting on a response from support
The app is 100% broken. Waiting on a response from support
2018-03-14	A *****	Crashes when I scan... every time.
Crashes when I scan... every time.
2018-03-10	A *****	Can't configure BeaconDot, app crashes every time I scan on my Google Pixel XL 2.
Can't configure BeaconDot, app crashes every time I scan on my Google Pixel XL 2.
2018-03-10	A *****	The app constantly crashes. I have multiple beacons from your company and I can't configure them.
The app constantly crashes. I have multiple beacons from your company and I can't configure them.
2018-03-09	A *****	Crashing
Crashing
2018-03-09	A *****	Just got my BeaconDot and the app crashes everytime I try to scan for a connection.
Just got my BeaconDot and the app crashes everytime I try to scan for a connection.