Handy Digital: Collections App

Home Credit Collections is a business app for authorised collection agents working with the Handy Digital CRM.
The app gives agents mobile access to their assigned customers and the information needed to manage day-to-day collection activity efficiently.
Key features include:
• View assigned customers and loan details
• Record cash, card and bank repayments
• Store payments safely when offline and sync them when connectivity returns
• Review payment histories and outstanding balances
• Record missed-payment reasons and customer notes
• Manage payment arrangements and breaks
• Complete balancing and collection reports
• Access customer contact details while working in the field
• Restore the agent’s working session between app launches
Access requires an authorised agent account. This app is intended for business collection operations and does not offer loans or other financial products directly to consumers.