Reviews of Quicklly

By: Quicklly App

List of user reviews and ratings for Quicklly

Total ratings

4.37 (Rating count: 267)

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Review summary

Quicklly offers a wide Indian grocery selection with easy navigation, competitive prices, and generally fast delivery when it works. However, multiple reviews cite recurring app reliability problems and delivery issues, along with coupon/payment glitches and weak refunds handling, which collectively degrade the experience.

Pros

Wide variety of Indian groceries across multiple stores.
Easy-to-use app.
Fast delivery times when it works (delivery is swift/on-time).
Competitive prices / good value.
Helpful and responsive customer service.

Cons

App reliability issues: unresponsive UI, slow search, broken checkout, and frequent need to restart the app.
Delivery problems: late deliveries, missed delivery windows, and deliveries to wrong addresses.
Coupon and payment issues: invalid coupons or coupons not applying, payments failing.
Refunds and replacements concerns: refunds or replacements handled poorly, including partial refunds.

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User Reviews

Recent rating average: 3.40

All time rating average: 4.37

Upgrade to see all 21 reviews

48% (10)

Date	Author	Comment
2024-10-24	Va*****	This app and the website have gone from being good to horrible. The last four times I have placed an order with quicklly I have had problems of some kind or the other. Once the delivery person went to the wrong address, and took them forever to reroute the delivery. Another time, I was given a delivery window of 4-8pm, but the delivery arrived at 10pm. I thought it was a one time thing. But this happened Again, delivered late at night or some days later!! The est. delivery times are all wrong.
This app and the website have gone from being good to horrible. The last four times I have placed an order with quicklly I have had problems of some kind or the other. Once the delivery person went to the wrong address, and took them forever to reroute the delivery. Another time, I was given a delivery window of 4-8pm, but the delivery arrived at 10pm. I thought it was a one time thing. But this happened Again, delivered late at night or some days later!! The est. delivery times are all wrong.
2024-08-19	Mu*****	Ordered groceries here, especially halal meat items at good prices. The order comes within a day or two. The app is easy to use. The good thing is they combine items from multiple stores and sometimes give coupons. The helpline is friendly and replies fast.
Ordered groceries here, especially halal meat items at good prices. The order comes within a day or two. The app is easy to use. The good thing is they combine items from multiple stores and sometimes give coupons. The helpline is friendly and replies fast.
2024-08-09	Vi*****	I was worried to get indian grocery when I reached New York. Some Indian stores provide stuff, but very expensive.Quickly made me surprised and happy providing whatever I need in low cost and things were available on the same day of order. I love quickly....
I was worried to get indian grocery when I reached New York. Some Indian stores provide stuff, but very expensive.Quickly made me surprised and happy providing whatever I need in low cost and things were available on the same day of order. I love quickly....
2024-08-06	Ra*****	Quicklly is my go to for online Indian grocery shopping. It offers a wide collection of items and delivery is swift.
Quicklly is my go to for online Indian grocery shopping. It offers a wide collection of items and delivery is swift.
2024-08-06	Go*****	Nice app and great customer service.
Nice app and great customer service.
2024-08-05	C *****	My grocery order arrived quickly. Thanks.
My grocery order arrived quickly. Thanks.
2024-08-05	Ki*****	Quick delivery time, great selection and prices.
Quick delivery time, great selection and prices.
2024-08-05	Re*****	The app mostly doesn't work. Search is a joke, it's so slow. Clicking any of the tabs on the bottom ribbon is a coin flip. You may or may not be able to get to the cart or profile. Need to quit the app multiple times to place an order. Spelling errors all over the inventory. Even text in the app is often misspelled.
The app mostly doesn't work. Search is a joke, it's so slow. Clicking any of the tabs on the bottom ribbon is a coin flip. You may or may not be able to get to the cart or profile. Need to quit the app multiple times to place an order. Spelling errors all over the inventory. Even text in the app is often misspelled.
2024-07-27	Ai*****	Worst app interface. Order appeared to be confirmed on the app but was not delivered. Customer service team is extremely unhelpful too.
Worst app interface. Order appeared to be confirmed on the app but was not delivered. Customer service team is extremely unhelpful too.
2024-07-20	se*****	unable to register, email field is not accepting this is bug
unable to register, email field is not accepting this is bug