Reviews of Defender Soft Token

By: One Identity LLC.

List of user reviews and ratings for Defender Soft Token

Total ratings

3.64 (Rating count: 543)

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Review summary

Users find the Defender Soft Token app useful and reliable for generating tokens as required by their companies, especially with added features like native QR code scanning. However, common issues include crashes when viewing token details or refreshing, lack of token export/import or removal options, failure to send activation codes, poor UI choices, and incompatibility with MS Azure authentication. These problems impact usability and device transitions, despite the app fulfilling its primary function.

Pros

Works as described and helps with required company remote access
Convenient and reliable for its intended function
Includes a native QR code scanning feature
App supports essential token generation functionality
App is appreciated for its core purpose in work settings

Cons

App crashes or breaks when accessing Token Details or refreshing
No way to export/import or remove tokens, causing inconvenience when changing devices
Activation codes are not sent or app refuses to work properly
User interface is poor and causes usability issues, such as generating tokens on app focus
App does not work with MS Azure authentication and does not respond to screen rotations

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User Reviews

Recent rating average: 4.90

All time rating average: 3.64

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32% (9)

Date	Author	Comment
2024-08-05	Ja*****	Works as described even though annoying to use but my company requires it since I'm remote.
Works as described even though annoying to use but my company requires it since I'm remote.
2024-06-30	MO*****	Abdurahman Hassan
Abdurahman Hassan
2024-03-04	An*****	they resolved the issue where the app was broken. updating review.
they resolved the issue where the app was broken. updating review.
2023-08-27	Mo*****	Great application.
Great application.
2023-05-28	Ab*****	?X?? x???? i رب vnnوv آئ rvووھووو
?X?? x???? i رب vnnوv آئ rvووھووو
2023-01-22	LA*****	excellent
excellent
2022-11-16	An*****	Convenient & reliable
Convenient & reliable
2022-06-09	su*****	Nice
Nice
2022-03-22	Pr*****	Ok
Ok
2022-01-19	Ra*****	Interested App.
Interested App.