Reviews of Quartix Vehicle Tracking

By: Quartix App

List of user reviews and ratings for Quartix Vehicle Tracking

Total ratings

3.17 (Rating count: 327)

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Review summary

The Quartix Vehicle Tracking Android app was praised for its design, trip summaries, and ease of use before recent updates. However, multiple users report significant issues including frequent app crashes, login failures, and the removal of useful features like driver identification and easy vehicle selection. Navigation has become more complex, and insufficient technical support exacerbates user frustration. Despite desktop access remaining stable, the app's reliability and usability have declined, leading some users to consider switching providers or rely solely on the website.

Pros

Good design with easy-to-use interface as per some users before recent updates
Useful trip summary features including distance, speed, idle time, and travel time
Visual indicators like directional arrows and colour codes to show speed of travel
Functionality worked flawlessly for some users prior to recent app updates

Cons

Frequent app crashes and inability to open app especially after updates
Persistent login issues where users are logged out or unable to log in via app though desktop access remains possible
Loss of previously useful features such as viewing driver names alongside vehicles and difficulty in identifying individual vehicles
Lack of customization options and difficult navigation compared to previous versions
Poor technical support and slow response to issues, causing user frustration

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User Reviews

Recent rating average: 1.60

All time rating average: 3.17

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65% (17)

Date	Author	Comment
2025-02-05	Mi*****	Can't choose private miles. The new update is shocking. The old version is so easy to navigate Deleted app and reinstalled. Now comes up a grey blank screen. I'm on the most updated Android software Downloaded on ios and still doesn't allow to choose private!
Can't choose private miles. The new update is shocking. The old version is so easy to navigate Deleted app and reinstalled. Now comes up a grey blank screen. I'm on the most updated Android software Downloaded on ios and still doesn't allow to choose private!
2025-01-31	Da*****	Don't like the new app. If it's not broken, why try and fix it? Fyi, it's now broken. Please fix it.
Don't like the new app. If it's not broken, why try and fix it? Fyi, it's now broken. Please fix it.
2025-01-16	So*****	The new update makes it harder to identify individual vehicles. the previous list of vehicles was extremely handy, now I have to goto a map and find the vehicle amongst all the others. Also in the list we had the name of the driver with the registration, this is no longer available. This is a step back in usefulness in my opinion. I think we will now reconsider Quartix as a tracking company and look at their competitors.
The new update makes it harder to identify individual vehicles. the previous list of vehicles was extremely handy, now I have to goto a map and find the vehicle amongst all the others. Also in the list we had the name of the driver with the registration, this is no longer available. This is a step back in usefulness in my opinion. I think we will now reconsider Quartix as a tracking company and look at their competitors.
2025-01-07	bo*****	When this app works it works well but after around Christmas the app updated and on every update we get logged out. Ever since the update everyone in our company has never been able to log in. The app comes up server error every time. Please fix this!
When this app works it works well but after around Christmas the app updated and on every update we get logged out. Ever since the update everyone in our company has never been able to log in. The app comes up server error every time. Please fix this!
2024-12-27	So*****	Great new design, very easy to use. I like the arrows showing direction of travel and different colour codes so its easy to see the speed of travel. Trip summary is great too, very easy to get the complete overview of all the info incl. distance travelled, average speed,, idle time and total travel time.
Great new design, very easy to use. I like the arrows showing direction of travel and different colour codes so its easy to see the speed of travel. Trip summary is great too, very easy to get the complete overview of all the info incl. distance travelled, average speed,, idle time and total travel time.
2024-12-25	Kr*****	The new version is terrible. There are too many details when I need to see what one specific vehicle is doing. I can't sort the list of vehicles, and there are too many steps to get there. I will use the website for all the statistics. At least offer some customization options.
The new version is terrible. There are too many details when I need to see what one specific vehicle is doing. I can't sort the list of vehicles, and there are too many steps to get there. I will use the website for all the statistics. At least offer some customization options.
2024-12-04	Al*****	Phone updated lost ability to log on. This happens regularly with updates. It takes a while to get reinstalled. Please try and future proof as I'm unable to effectively manage vehicle movements. Thank you. (Still unable to log on after a week) New update on phone, back to not allowing me to even log on. System just throws itself out and not able to log in. System still works via desktop. Still unable to log in on mobile phone, when is/are patches and general fixes going to take place?
Phone updated lost ability to log on. This happens regularly with updates. It takes a while to get reinstalled. Please try and future proof as I'm unable to effectively manage vehicle movements. Thank you. (Still unable to log on after a week) New update on phone, back to not allowing me to even log on. System just throws itself out and not able to log in. System still works via desktop. Still unable to log in on mobile phone, when is/are patches and general fixes going to take place?
2024-11-04	Ci*****	This app constantly does not respond, on either Phone or PC, either clicks straight out or says log in details are incorrect, I've changed the password many times and gave same issue. Very frustrating when your trying to keep an on fleet of vehicles
This app constantly does not respond, on either Phone or PC, either clicks straight out or says log in details are incorrect, I've changed the password many times and gave same issue. Very frustrating when your trying to keep an on fleet of vehicles
2024-10-04	Ni*****	It's just not working, it keeps bouncing me out. I've uninstalled it, restarted my phone, checked my software update and still won't work. Cleared the cache as well. I can't even check on my fleet🤷‍♂️
It's just not working, it keeps bouncing me out. I've uninstalled it, restarted my phone, checked my software update and still won't work. Cleared the cache as well. I can't even check on my fleet🤷‍♂️
2024-09-12	Da*****	Can't open, keeps crashing. Unistalled it and reinstalled, still the same.
Can't open, keeps crashing. Unistalled it and reinstalled, still the same.