1Dental Android

Reviews of 1Dental

By: 1Dental
List of user reviews and ratings for 1Dental

Total ratings

3.13 (Rating count: 75)

Review summary

Many users praise 1Dental for significant savings, useful discounts, and easy access to membership info. However, multiple reviews highlight major issues including app crashes, inability to log in or register, lack of in-app payment update functionality requiring phone calls, incomplete dentist directories, and overall unreliable app performance. These frustrations lead to dissatisfaction despite some positive aspects regarding cost savings.
Pros
  • Provides significant savings on dental procedures for users.
  • Offers useful perks and discounts that reduce total dental costs.
  • Includes accessibility features for member cards and list of dentists.
  • Helpful for users with limited financial resources seeking dental care.
Cons
  • App frequently crashes or closes unexpectedly, causing user frustration.
  • Users experience login or registration issues with inability to create or access accounts.
  • Payment information cannot be updated within the app; requires calling customer service.
  • Dentist directories are inaccurate or incomplete, leading to wasted time and money.
  • App appears non-functional or very limited in features despite user attempts.
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User Reviews

Recent rating average: 1.90
All time rating average: 3.13
Upgrade to see all 41 reviews
 5 star
15% (6)4 star
2% (1)3 star
0% 2 star
5% (2)1 star
27% (11)
DateAuthorRatingComment
2024-10-15
Mi*****		 Called 1Dental to let them know that the website states payment info can be updated on the mobile app. NOPE. Customer Care emailed me a link which only took me to Google Play so I could download the app I already have, that isn't working. Not helpful. I uninstalled it. Why have a non-working app taking up memory space on my phone?
Called 1Dental to let them know that the website states payment info can be updated on the mobile app. NOPE. Customer Care emailed me a link which only took me to Google Play so I could download the app I already have, that isn't working. Not helpful. I uninstalled it. Why have a non-working app taking up memory space on my phone?
2024-09-25
Ch*****		 Terrible App, to change payment info you'll have to call them. They're using the same scamy tactics like gym membership.
Terrible App, to change payment info you'll have to call them. They're using the same scamy tactics like gym membership.
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