Gobo Partners: Get Connected

Make Your Business Digital

1.After effects of pandemic will be different considering new protocols for customer experience. The world after pandemic will see a multi fold surge in digital buying and online interaction with brands for continuing social distance. GOBO will help you to digitalise their offering to consumers, enabling booking of services at preferred time, maintain social distancing and customer management.

2.Improve Business Efficiency : Gaps in demand & supply of Service industry, depends heavily on Manpower cost. Irrespective of business, peak & off peak hrs or days the fixed cost to deliver services are key cost drivers. Gobo helps service retailers to introduce flexibility and offers during off peaks hrs/ days to maximise the utilisation of manpower/fixed cost and drive business efficiency.

3.Improve customer focus and maintain customer connect : While the key principal of business remain on Pareto, where 80% of the business is delivered by 20% of existing customers, which needs to change as retailers needs to focus on change including new customer acquisition and retention. Gobo Smart QR, enables connect of retailer with each consumer and empowers them to stay connected through our CRM. Now, retailer will be able to remain connected with their offers, offering and updates through WhatsApp BOT to transform the customer experience.

4.Improve visibility and availability: Market maturity and business development depends on hyperlocal visibility of retailer for convenience of consumer. Gobo, will transform the availability of information of retailer, its offering and updates including service availability on Hyperlocal basis. We will penetrate deeper in the local markets to digitalise the service retail, not only at the retailer level, but also at the products/ service information level, including amenities, schedule bookings and customer connect.

5.Business enhancement with more consumers : Being an aggregated platform covering 25 categories and more than 150 sub categories, Gobo will be a preferred aggregated platform to connect for various services for information on retailers, their products and services, convenience to avail service on premise or at door step will transform and empower you with a customer convenience and experience.

6.Deeper insights about customer consumption pattern based on their service utilisation : Digitalisation of services offering and consumption of services will provide better insights of their various services and help balance their supply chain based on demands of consumer. Gobo will help you with information of daily/ weekly bookings of services, forecast and customer preference to balance delivery capabilities.

7.Revenue enhancement by upselling : By flexibility of digitalisation and omni channel presence, customer will drive towards the retailer to avail services that will give you an opportunity to to upsell & cross sell & enhance potential revenue.