Purplebricks - Estate Agent Android

Reviews of Purplebricks - Estate Agent

List of user reviews and ratings for Purplebricks - Estate Agent

Total ratings

2.93 (Rating count: 2,938)

Review summary

Users find the Purplebricks app provides a faster alternative to traditional estate agents with necessary features like property searches and appointment handling. However, the app suffers from consistent login problems, sluggish performance, frequent crashes, and unreliable notifications. Many mention poor user interface design, difficulties managing appointments, and communication issues that cause missed messages and mismanaged viewings. Overall, while the service and features are appreciated, the app's technical and usability flaws significantly hinder the user experience.
Pros
  • Allows quicker communication compared to traditional estate agents.
  • Provides basic features needed for property searching and managing offers/viewings.
  • Includes a diary and appointment booking system, enabling sellers to manage viewing schedules.
  • Notifies users about feedback, offers, and appointments.
Cons
  • Frequent login issues, including being logged out quickly and encountering unknown errors.
  • App is slow, clunky, and often crashes or freezes, especially when loading viewings or sending messages.
  • Notifications are unreliable, delayed, or generic, causing users to miss important updates.
  • Poor user interface and usability problems, including difficult navigation, unreadable text, limited search criteria, and inability to cancel or reschedule appointments effectively.
  • Communication problems within the app lead to missed messages, mismanagement of viewings, and overall user frustration.
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User Reviews

Recent rating average: 1.60
All time rating average: 2.93
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 5 star
0% 4 star
0% 3 star
50% (4)2 star
100% (8)1 star
200% (16)
DateAuthorRatingComment
2025-02-03
La*****		 The app is a bit slow and cannot keep you logged in for more than an hour or so, which is a bit frustrating, but it's still quicker than having to go through a conventional estate agent to liaise with prospective buyers/vendors!
The app is a bit slow and cannot keep you logged in for more than an hour or so, which is a bit frustrating, but it's still quicker than having to go through a conventional estate agent to liaise with prospective buyers/vendors!
2025-01-15
Jo*****		 Occasional problems logging in, also, when selecting to view your offers for example, the app does not seem to be able to open the page as it always encounters an error. Otherwise fine.
Occasional problems logging in, also, when selecting to view your offers for example, the app does not seem to be able to open the page as it always encounters an error. Otherwise fine.
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