Reviews of Pure Platform

By: Pure Platform, Inc.

List of user reviews and ratings for Pure Platform

Total ratings

3.02 (Rating count: 2,780)

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Review summary

User reviews show a split sentiment. The majority criticize serious issues: delayed or non-existent refunds, non-fulfillment of orders, payment processing problems and redeemable wallet credits, and fraud/trust concerns. A minority praise the app as a leading Iraqi shopping platform, citing ease of use and credibility. Overall, reliability and transparency are the dominant problems, with customer support often cited as inadequate.

Pros

Perceived as one of the best/shopping platforms in Iraq by several reviewers.
Easy-to-use interface and simple user experience.
Offers multiple payment options and broad site compatibility.
Some users report good service and credibility.

Cons

Refunds and money refunds are delayed or never issued (months-long wait).
Orders are not fulfilled and goods are not delivered.
Payment processing issues and wallet credits cannot be redeemed (including fake currency cases).
Widespread fraud/scam allegations and loss of trust.
Poor customer support and unclear reasons for delays.

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User Reviews

Recent rating average: 1.00

All time rating average: 3.02

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5% (39)

Date	Author	Comment
2026-05-10	WI*****	the ap is not available any more that is trash
the ap is not available any more that is trash
2026-04-25	mo*****	تطبيق بيه مشاكل برمجية ماتقدر تغير الباسورد ماتكدر تعرف الحساب مالشيء الي تريد تشتريه ميشتغل لا على اندرويد ولا على الios
تطبيق بيه مشاكل برمجية ماتقدر تغير الباسورد ماتكدر تعرف الحساب مالشيء الي تريد تشتريه ميشتغل لا على اندرويد ولا على الios
2026-04-19	ba*****	scam
scam