myPrudential: Life & Wealth

Name: myPrudential: Life & Wealth
Rating: 2 (638 reviews)
Author: Prudential Hong Kong Limited

By: Prudential Hong Kong Limited App

Prudential HK: Life, Medical, Savings & Retirement Insurance and More

Features & Capabilities

The myPrudential Chrome extension offers a simple, secure way to manage your Prudential insurance policies, including life, medical, savings, and retirement plans. Instantly access your insurance details using biometric login, receive real-time notifications, and choose flexible payment methods to suit your needs. Effortlessly submit and track claims anytime to save time and avoid hassle.

This one-stop insurance app also caters to travel, family, and domestic helper insurance, helping you protect all important moments with confidence. Stay informed with the latest insurance news and enjoy comprehensive health and wealth management, all within a user-friendly platform designed by Prudential Hong Kong Limited.

User Growth & Download Statistics

App

By:

Prudential Hong Kong Limited

Downloads:

260,650 3.02K

Rating:

2.00

(638) 2 new ratings

Version:

3.59 Last updated: 2026-07-09

Version code:

251

Creation date:

2017-11-07

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_CLIPS High risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

88.89MB

Email:

se*****@prudential.com.hk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-14

Compare stats and ranking:

Ranking

# 136,701 ▼ 20

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Prudential Hong Kong Limited

Google Play Store

https://play.google.com/store/apps/details?id=com.prudential.prumobile

Email:

se*****@prudential.com.hk

Website:

http://www.prudential.com.hk

User Reviews

Users report the myPrudential app suffers from frequent crashes, especially on login, severe usability issues including difficult login with password input restrictions, and frustrating user interface. The app is slow, with loading delays and failed document uploads. Many users cannot pay because the app restricts credit card input to faulty OCR scanning. Overall, these persistent flaws make the app unreliable and difficult to use.

Pros

Cons

App frequently crashes on startup or login, making it unusable for many users.
Login process is problematic with password input restrictions, session timeouts, and frequent errors.
Poor app performance including slowness, loading issues, and failed document uploads.
User interface and experience is confusing, unfriendly, and frustrating to navigate.
Payment functions are broken or restricted, such as only allowing credit card info via camera OCR which is unreliable and blocking payments.