Reviews of SambaSafety

By: SambaSafety - Org

List of user reviews and ratings for SambaSafety

Total ratings

3.08 (Rating count: 136)

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Review summary

SENTIX is a required safety training app that initially worked well for some users, providing necessary training videos. However, many users report frequent app crashes, video loading issues, and persistent login problems including password issues. The app often fails after phone changes and lacks sufficient support, causing significant frustration. While some appreciate its role in promoting safety, the technical and access problems overshadow its benefits.

Pros

The app was useful and worked well for some users in the past.
Provides required safety videos and training necessary for certain jobs.
Simple to use for some users.
App helps drivers learn and become safer as appreciated by some users.

Cons

App frequently crashes or stops working, especially during videos.
Users face login problems including unrecognized email, inability to change password, and frequent password resets.
Videos often fail to load completely or get stuck, preventing completion of training.
App does not work properly on certain devices, especially after phone changes.
Poor customer support and unresolved technical issues frustrate users.

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User Reviews

Recent rating average: 1.60

All time rating average: 3.08

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65% (13)

Date	Author	Comment
2024-05-28	Da*****	I've downloaded this app many times. it worked well for a few years. but recently it won't recognize my email it's been playing up a few times but it's gotten worse and many others in my organization are also having serious issues. problems started two months ago. I couldn't complete the training video. some safety videos wouldn't load fully and so on. I'm not the only one. my phone is an android, my second phone is a new Apple iPhone. Also I tried my laptop and PC..
I've downloaded this app many times. it worked well for a few years. but recently it won't recognize my email it's been playing up a few times but it's gotten worse and many others in my organization are also having serious issues. problems started two months ago. I couldn't complete the training video. some safety videos wouldn't load fully and so on. I'm not the only one. my phone is an android, my second phone is a new Apple iPhone. Also I tried my laptop and PC..
2024-01-03	Do*****	Videos stop midway through. Then it tells me I need an update or a desktop computer. What the heck!!! It's supposed to be a mobil phone safety app. 😕 !!😠🤬who's got a desktop computer in their semi truck!!!!! FIX UR APP PEOPLE!!!!!! My phone costs as much as 2 months rent $2k. Can do anything on it except this suppid app.
Videos stop midway through. Then it tells me I need an update or a desktop computer. What the heck!!! It's supposed to be a mobil phone safety app. 😕 !!😠🤬who's got a desktop computer in their semi truck!!!!! FIX UR APP PEOPLE!!!!!! My phone costs as much as 2 months rent $2k. Can do anything on it except this suppid app.
2023-10-15	Ro*****	This app has required safety videos for the company I work for. It gives me nothing but grief. I can only log on sometimes. Other times not at all even though I always use the same credentials. Have un installed time and again. If it weren't required I would not have it on my phone at all
This app has required safety videos for the company I work for. It gives me nothing but grief. I can only log on sometimes. Other times not at all even though I always use the same credentials. Have un installed time and again. If it weren't required I would not have it on my phone at all
2023-03-22	Sl*****	Keeps shutting down won't open
Keeps shutting down won't open
2023-02-01	Te*****	I replaced my phone and now it doesn't work. Says app stop working
I replaced my phone and now it doesn't work. Says app stop working
2023-01-30	Ch*****	App will not open. I have assignment pertaining to my employment that must be done now
App will not open. I have assignment pertaining to my employment that must be done now
2022-10-27	Mi*****	I had it on my Galaxy ThinQ and it worked fine. I changed phones to a Galaxy S20 Ultra and now it won't even open. Any help would be greatly appreciated as I need this app for my work.
I had it on my Galaxy ThinQ and it worked fine. I changed phones to a Galaxy S20 Ultra and now it won't even open. Any help would be greatly appreciated as I need this app for my work.
2022-10-09	Ed*****	This app use to be great. Now it won't even open. This really sucks......
This app use to be great. Now it won't even open. This really sucks......
2022-08-27	Bi*****	Complete BS... might be one of the worst apps I've ever had to endure.. I typically have to log in with six or seven new passwords each time... now it's not accepting anything it's a total piece of s***.. no help at all...
Complete BS... might be one of the worst apps I've ever had to endure.. I typically have to log in with six or seven new passwords each time... now it's not accepting anything it's a total piece of s***.. no help at all...
2022-08-18	Ga*****	First experience. The app keeps stopping. Stops working in the middle of a video. I can't progress though the videos.
First experience. The app keeps stopping. Stops working in the middle of a video. I can't progress though the videos.