Protection

This App is offered to Protection beneficiaries and providers


Protection mobile application has been updated to serve you the following:
• Search your medical network & nearest medical providers to your location.
• Mark your preferred medical providers.
• Access your E-card (digital card)
• Check your benefits & policy
• Review and manage all your dependents related information
• Request your services/approvals & track them
• Receive immediate notifications for your requests & its status
• Monitor your utilization & review your medical history
• Submit your reimbursement claims/requests & track their progress
• Submit any complaints or suggestions
• Request a Doctor’s appointment
• Request Medication Delivery

How to register to your app?

You will need to sign up with your registered mobile number within Protection’s database. You can register/edit your mobile number through your company’s HR team or by sending an email to support@protection-kw.com using your corporate’s business email. This is a mandatory step to be able to use our app since it will grant you access to all your confidential medical data.

Medical Facility lookup
• Nearby Providers on Map
• Location Search on Map
• Smart Search
• Advanced Search
• Favorite Providers
E-Card
• Beneficiary Electronic Medical Card
Approvals Management
• Request Approval directly from the mobile app (In-Patient and Out-Patient)
• Track Approval Requests
• Receive Notifications for processed approvals
• Check Approvals History
Claims Management
• Submit Reimbursement Claims
• Track Claim Status
• Check Claims History
• Receive Claim Processing Notification
Medical History
• Medical File (Medical Conditions, Medical Episodes, Share Medical File with Patient Physician)
• Review Diagnostic Test Results
• Chronic Drugs (Review Chronic Application and Chronic Drugs Monthly Dispensation)
Doctor Appointments
• Schedule Doctor Visit
• Check Doctor Visit History
Tickets
• Open Tickets and Submit Enquiries
• Track Tickets
• Receive Notifications
• Check Ticket History
Payments Management
• Review Payment History
• Track Submitted Batches
• Receive Payment Notifications