Reviews of Monoprix Qatar – M’ Loyalty

By: Monoprix Qatar

List of user reviews and ratings for Monoprix Qatar – M’ Loyalty

Total ratings

2.33 (Rating count: 352)

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Review summary

Users consistently face major issues with the Monoprix Qatar loyalty app including frequent crashes, failure to open, and registration/login problems. Many cannot access OTPs or their accounts, losing out on loyalty rewards and cashback. Poor technical support and lack of timely resolution add to user frustration. Despite the app's flaws, Monoprix store staff receive praise for being helpful and supportive.

Pros

Helpful and supportive staff at Monoprix stores, especially praised Mr. Zia for assistance

Cons

App frequently crashes and does not open or function properly on many devices, especially Samsung phones
Issues with registration, login, and OTP (One-Time Password) reception causing users unable to create or access accounts
Loyalty features like barcode, rewards points, and cashback do not work or are delayed, resulting in loss of benefits
Poor customer support with no timely responses or complaint channels, leading to unresolved issues
App does not work inside Monoprix stores and appears to have server errors frequently, often offline outside office hours

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User Reviews

Recent rating average: 1.40

All time rating average: 2.33

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325% (26)

Date	Author	Comment
2025-01-15	Ro*****	After I changed my phone. This App doesn't work anymore. I have Qatari Riyals in my Mprix account and it won't register, nor gets activated. Please check if this app has any update or bug error. Thanks
After I changed my phone. This App doesn't work anymore. I have Qatari Riyals in my Mprix account and it won't register, nor gets activated. Please check if this app has any update or bug error. Thanks
2025-01-07	Lu*****	Doesn't work most of the time. So the discount % they refuse to give after. Excuse was "server error". Very convenient for them...
Doesn't work most of the time. So the discount % they refuse to give after. Excuse was "server error". Very convenient for them...